Product Manager (AI Studio)

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is seeking an AI/GenAI product leader to own the AI Studio platform roadmap and drive enterprise AI initiatives. You will collaborate across business, engineering, cybersecurity, data and governance teams to deliver secure, scalable AI-enabled portal solutions that transform customer experiences and operations.

Ideal candidates have 3+ years in AI product management, a solid grounding in LLMs, AI agents, and API-first architectures, and a proven ability to translate business needs into

Qualifications

• Min Bachelor Degree in Computing or Business management.
• 3+ years in AI/GenAI product management or related fields.
• Strong knowledge of LLMs, AI agents and prompt engineering.
• Understanding of API-first architectures and AI integrations.
• Experience with AI governance, privacy and cybersecurity.

Responsibilities

• Own the portal development roadmap with the release team for Enterprise products.
• Enhance portal UI/UX using design thinking and API trends.
• Develop initiatives to enhance service orchestration across multi-vendor stacks.
• Drive AI Studio roadmap, features and lifecycle management.
• Collaborate with security, governance, data teams to onboard AI use cases.
• Define AI governance, security and model risk management requirements.

Skills

AI product management

GenAI platforms

AI orchestration

APIs & SDKs

Governance & privacy

Roadmap planning

Education

Bachelor's degree in Computing

Bachelor's degree in Business management

Tools

APIs/SDKs

AI platforms

Cloud services

Job description

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

How You Will Make An Impact

• Manage portal development roadmap and prioritise timeline with release development team for Enterprise products.
• Enhance portal UI/UX through design thinking methodologies and benchmarking against global standards, best practices, and API trends.
• Develop initiatives to enhance service orchestration and automation to support multi-vendor, multi-technology, multi-services solutioning and eco-systems.
• Own the product roadmap, feature prioritisation and lifecycle management of the AI Studio platform, ensuring alignment with business, customer and digital transformation objectives.
• Drive the development of AI Studio capabilities, including GenAI applications, AI agents, prompt management, agentic workflow automation, knowledge integration and self-service AI solutions.
• Partner with business, engineering, cybersecurity, data and governance teams to identify, evaluate and onboard AI use cases that drive productivity, operational efficiency and customer experience improvements.
• Define and implement AI governance practices, including responsible AI, security, compliance, privacy and model risk management requirements.
• Evaluate and integrate AI technologies, LLMs, AI APIs and ecosystem partners to enhance AI Studio capabilities and user experience.
• Establish usage metrics, adoption KPIs and value-realisation frameworks to measure AI Studio business outcomes and continuous improvement opportunities.
• Support initiatives that empower AI to deliver advanced analytics, predictive insights and automation for portal users.
• Support monetisation strategies to provide XaaS solutions for value generation.
• Align portal and AI Studio development user stories, product backlogs and sprint goals from key stakeholders.

Skills For Success

• Min Bachelor Degree in Computing or Business management
• More than 3 years’ experience in fields relating to AI/GenAI product management, AI platforms or digital products.
• Good understanding of Large Language Models (LLMs), AI agents, Retrieval-Augmented Generation (RAG), prompt engineering and AI orchestration frameworks.
• Understanding of Model Context Protocol (MCP) and agentic AI architectures, including integration of AI assistants and agents with enterprise systems, APIs, tools, knowledge bases and workflows to enable secure, scalable and interoperable AI solutions.
• Knowledge of AI governance, responsible AI, cybersecurity, compliance and data privacy requirements.
• Experience with API-first architectures, SDKs, AI model integration and ecosystem partnerships.
• Ability to translate business requirements into scalable AI-enabled solutions with measurable business outcomes.

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.