Product Installation Engineer - ECI

KLA; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

KLA is seeking a Product Installation Engineer to lead on‑site installation and qualification of complex semiconductor capital equipment globally. You will ensure installations meet schedule, configure, calibrate, verify system performance, and secure warranty sign‑off while maintaining customer satisfaction.

You’ll collaborate with regional engineering teams, travel domestically and internationally, and communicate progress clearly to stakeholders.

Qualifications

• Strong knowledge of electronics, optics, mechanical, electro‑mechanical, and electro‑optical systems.
• Experience with high‑vacuum systems is strongly preferred.
• Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar).
• Proficient in Microsoft Office applications.

Responsibilities

• Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards.
• Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions.
• Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment.
• Collaborate cross‑functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership.
• Provide clear status updates to all stakeholders throughout the installation process.
• Complete installation documentation and administrative requirements accurately and on time.
• Secure warranty sign‑off on newly installed tools.

Skills

Electronics systems

Optics

Mechanical engineering

Electro‑mechanical/electro‑optical

High‑vacuum systems

Networking

Windows/Unix

MS Office

Analytical problem solving

Communication skills

Cross‑cultural collaboration

Travel readiness

Education

Bachelor's degree in mechanical or electrical engineering

Tools

Windows

Unix

Job description

At KLA, our Product Installation Engineers (IEs) are the critical first connection between our customers and their new, highly advanced equipment. This role is instrumental in shaping the customer’s first—and lasting—impression of KLA products, services, and technical excellence.

As a Product Installation Engineer, you will lead the on‑time installation and qualification of complex capital equipment, ensuring smooth handoff, predictable cycle times, and a successful warranty start. You’ll represent KLA directly with customers, taking ownership of installation performance and customer satisfaction.

What You’ll Do

• Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards
• Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions
• Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment
• Collaborate cross‑functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership
• Provide clear status updates to all stakeholders throughout the installation process
• Complete installation documentation and administrative requirements accurately and on time
• Secure warranty sign‑off on newly installed tools

How You’ll Work

• Operate independently while following documented procedures, exercising sound technical judgment within defined guidelines
• Work under guidance from managers and senior IEs, with increasing autonomy as experience grows
• Engage effectively in cross‑cultural and cross‑functional environments
• Extensive travel domestically and internationally to support customer installations worldwide

Minimum Qualifications

• Strong knowledge of electronics, optics, mechanical, electro‑mechanical, and electro‑optical systems
• Experience with high‑vacuum systems strongly preferred
• Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments)
• Proficient in Microsoft Office applications
• Excellent analytical, problem‑solving, and troubleshooting abilities
• Strong verbal, written, and interpersonal communication skills
• Highly self‑motivated, organized, and detail‑oriented
• Able to work effectively across cultures, functions, and geographies
• Domestic and International business trip are required
• Bachelor degree in mechanical, electrical engineering or equivalent
• 1–6 years of relevant industry experience preferred
• Fresh graduates with strong academic credentials and a keen interest are encouraged to apply and may be considered for entry-level positions

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer