Product Designer — Visitor Experience & AI Prototyping

National Gallery Singapore; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

National Gallery Singapore is seeking a curious, hands-on Product Designer to shape how visitors discover, navigate and engage with the Gallery and its art. The role emphasizes collaboration across the organisation to understand visitor needs through qualitative and quantitative data while framing problems and testing ideas before major investments.

You will design visitor-facing digital experiences and contribute UX research to spatial initiatives, including wayfinding and gallery blueprinting.

Qualifications

• 3–5 years of relevant professional experience in product design, UI/UX design, or design consulting.
• A portfolio of UI/UX or product-design work showing thinking, process and contribution.
• Strong foundations in interaction design, information architecture, prototyping and visual interface design.
• Experience applying human-centered design methods to understand users, test assumptions and improve solutions.
• Ability to create prototypes from quick sketches to high-fidelity experiences.
• Proficiency with contemporary design and prototyping tools (preferably Figma).
• Ability to translate research findings into design decisions and communicate with diverse stakeholders.

Responsibilities

• Design digital products and visitor experiences across the gallery journey.
• Translate needs and constraints into information architectures, flows, wireframes and prototypes.
• Carry work from discovery through validation, design spec and post-launch improvement.
• Collaborate with technology teams to ensure accurate implementation of designs.
• Apply accessibility and inclusive-design principles for diverse visitors.
• Maintain design system components, patterns and accessibility requirements.
• Turn visitor and operational data into prototype concepts and roadmaps.
• Collaborate with brand, content, digital and tech teams to ensure consistency.

Skills

UI/UX design

User research

Prototyping

Figma

AI-enabled design

Communication

Tools

Figma

Make

Codex

Claude Code

Job description

National Gallery Singapore is seeking a curious, hands-on Product Designer to shape how visitors discover, navigate and engage with the Gallery and its art. The role emphasizes collaboration across the organisation to understand visitor needs through qualitative and quantitative data while framing problems and testing ideas before major investments.

You will design visitor-facing digital experiences and contribute UX research to spatial initiatives, including wayfinding and gallery blueprinting.