Product Content Manager

Tonik; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Tonik is seeking a Product Content Manager to oversee website content, maintain repositories for app interfaces and spiels, and ensure alignment with the brand voice. Together with the Product Managers, you’ll create materials for new products and app enhancements.

Finally, you’re tasked to conduct A/B testing, and leverage research and customer feedback to optimize user experience. Work with Product Managers to create cascade materials, FAQs, and resources for each Product, Features, and

Qualifications

• 3+ years of experience in human-centered product companies.
• Experience in Marketing and/or a startup or fintech company.
• Outstanding UX ability, visual design, and product thinking for mobile apps and website.
• Comfort with an iterative design process including accepting and acting on feedback.
• Strong collaboration with Design, Product Managers, and Engineering in Agile cross-functional teams.
• Familiarity and experience using design tools (Figma, Framer), Jira, and MS Office.

Responsibilities

• Work with Product Managers in creating cascade materials, FAQs, and resources for each Product, Features, and Enhancements of the app.
• Manage the website’s content and align correctness and completeness with Product Managers.
• Manage the repository of app interface, push notif, SMS, in-app inbox, Viber, and email spiels, including the logic and triggers for each.
• Writes content for user interfaces in correct grammar, cadence, and brand voice.
• Reviews business requirements to create copy that fits.
• Conducts research and stays up to date on user preferences and trends.
• Conducts A/B testing on copy.
• Creates solutions based on user feedback, usability testing and metrics.

Skills

3+ years experience

UX design

Product thinking

Marketing collaboration

Agile cross-functional teamwork

Tools

Figma

Framer

Jira

MS Office

Job description

Philippines - Growth

As the Product Content Manager, you’ll be managing the website content, maintain repositories for app interfaces and communication spiels, and ensure everything aligns with our brand voice. Together with the Product Managers, you’ll create materials for new products and app enhancements. Finally, you’re tasked to conduct A/B testing, and leverage research and customer feedback to optimize user experience.

Responsibilities

• Work with Product Managers in creating cascade materials, FAQs, and resources for each Products, Features, and Enhancements of the app
• Manage the website’s content and align correctness and completeness with Product Managers
• Manage the repository of app interface, push notif, SMS, in-app inbox, Viber, and email spiels, including the logic and triggers for each
• Writes content for user interfaces in correct grammar, cadence, and brand voice
• Reviews business requirements to create copy that fits
• Conducts research and stays up to date on user preferences and trends
• Conducts A/B testing on copy
• Creates solutions based on user feedback, usability testing and metrics
  

Qualification

• 3+ years of experience for human-centered product companies.
• Experience working in Marketing and/or a startup or fintech company.
• Outstanding UX ability, visual design, and product thinking for mobile apps and website
• Comfort with an iterative design process that includes accepting and acting on feedback
• Strong collaboration with other Design Team members, Product Managers, and Engineering in Agile cross-functional teams.
• Familiarity and experience in using design tools (Figma, Framer), ticketing tools (Jira), and MS Office