Procurement Operations Specialist

Dexian Asia Pacific; Singapore; On-site; SGD 47,000 - 61,000; Full time

Job summary

Dexian Asia Pacific is seeking a detail-oriented Operations Support professional in Singapore to coordinate SOX IR activities across global stakeholders and handle procurement, SAP and Ariba processes. You will manage GR transactions, catalog administration, and cross-functional collaboration to ensure accurate, timely operations.

The role requires 1–2 years in operations or shared services, strong Excel skills, and the ability to work across multiple time zones with global teams.

Qualifications

• Minimum A-Level / Diploma in Business, Supply Chain Management, Operations Management, or equivalent.
• 1-2 years of experience in operational, procurement, supply chain, shared services or business support.
• Experience with SAP transaction processing, procurement systems, or business operations support is preferred.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent attention to detail and commitment to accuracy.
• Strong problem-solving and analytical capabilities.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Excel, PowerPoint and Word.
• Experience with SAP, Ariba, reporting tools, or business process management tools is advantageous.
• Ability to work independently and collaborate with global stakeholders across multiple time zones.

Responsibilities

• Coordinate monthly SOX Invoice Resolution (IR) activities across global stakeholders to ensure compliance requirements are completed accurately and within established timelines.
• Monitor completion status, follow up on outstanding actions, and support timely submission of required compliance documentation.
• Maintain operational records and provide support for audit and compliance-related inquiries.
• Perform Goods Receipt (GR) transactions in SAP to support procurement and accounts payable processes.
• Investigate and resolve issues related to receipt processing and supplier invoice discrepancies.
• Partner with internal stakeholders to ensure timely and accurate transaction processing.
• Support operational workload across APAC and other regions as required.
• Administer and maintain Ariba catalogs, including CIF and PunchOut catalogs.
• Coordinate with suppliers and stakeholders to support catalog setup, updates, testing, and issue resolution.
• Ensure catalog content accuracy, compliance, and a positive user experience.
• Provide ongoing operational support and troubleshooting for catalog-related inquiries.
• Support operational projects and program management activities from planning through execution.
• Partner with business and technical teams to identify opportunities for process automation and workflow optimization.
• Coordinate activities, track project deliverables, and support implementation of process improvement initiatives.
• Work closely with digital and technology teams to improve operational efficiency through automation.
• Develop and maintain training materials, work instructions, standard operating procedures, and knowledge resources.
• Create and update web-based training (WBT) content and other learning materials.
• Support stakeholder training and enablement for procurement systems and operational processes.
• Ensure training materials remain current and aligned with business process changes.
• Develop and maintain operational reports, dashboards, and performance metrics.
• Support data collection, validation, and reporting activities for business and leadership reviews.
• Partner with stakeholders to define reporting requirements and improve data visibility.
• Support process mapping, workflow analysis, and dashboard development initiatives using business intelligence and process mining tools.
• Identify opportunities for operational improvements and recommend solutions to enhance efficiency and effectiveness.

Skills

Attention to detail

Analytical thinking

Time management

Communication

Independent work

Cross-functional collaboration

Education

A-Level / Diploma in Business or related

Tools

SAP

Ariba

Microsoft Excel

PowerPoint

Word

Job description

Key Responsibilities

Compliance & Operational Coordination

• Coordinate monthly SOX Invoice Resolution (IR) activities across global stakeholders to ensure compliance requirements are completed accurately and within established timelines.
• Monitor completion status, follow up on outstanding actions, and support timely submission of required compliance documentation.
• Maintain operational records and provide support for audit and compliance-related inquiries.

Goods Receipt Processing

• Perform Goods Receipt (GR) transactions in SAP to support procurement and accounts payable processes.
• Investigate and resolve issues related to receipt processing and supplier invoice discrepancies.
• Partner with internal stakeholders to ensure timely and accurate transaction processing.
• Support operational workload across APAC and other regions as required.
• Administer and maintain Ariba catalogs, including CIF and PunchOut catalogs.
• Coordinate with suppliers and stakeholders to support catalog setup, updates, testing, and issue resolution.
• Ensure catalog content accuracy, compliance, and a positive user experience.
• Provide ongoing operational support and troubleshooting for catalog-related inquiries.

Program Management & Automation Initiatives

• Support operational projects and program management activities from planning through execution.
• Partner with business and technical teams to identify opportunities for process automation and workflow optimization.
• Coordinate activities, track project deliverables, and support implementation of process improvement initiatives.
• Work closely with digital and technology teams to improve operational efficiency through automation.

Training & Knowledge Management

• Develop and maintain training materials, work instructions, standard operating procedures, and knowledge resources.
• Create and update web-based training (WBT) content and other learning materials.
• Support stakeholder training and enablement for procurement systems and operational processes.
• Ensure training materials remain current and aligned with business process changes.

Reporting, Analytics & Process Improvement

• Develop and maintain operational reports, dashboards, and performance metrics.
• Support data collection, validation, and reporting activities for business and leadership reviews.
• Partner with stakeholders to define reporting requirements and improve data visibility.
• Support process mapping, workflow analysis, and dashboard development initiatives using business intelligence and process mining tools.
• Identify opportunities for operational improvements and recommend solutions to enhance efficiency and effectiveness.

Qualifications

Education

• Minimum A-Level / Diploma in Business, Supply Chain Management, Operations Management, or an equivalent discipline.

Experience

• Minimum 1-2 years of experience in an operational, procurement, supply chain, shared services, or business support environment.
• Experience with SAP transaction processing, procurement systems, or business operations support is preferred.
• Experience supporting reporting, training development, or process improvement initiatives is an advantage.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent attention to detail and commitment to accuracy.
• Strong problem-solving and analytical capabilities.
• Effective written and verbal communication skills.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Experience with SAP, Ariba, reporting tools, or business process management tools is advantageous.
• Ability to work independently and collaborate effectively with global stakeholders across multiple time zones.