[Process Improvement/ Data Analytics Exp] Manager, Operating Theatre Ops (Central Hospital) #HCY

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD seeks a senior operations professional to lead and optimise Operating Theatre (OT) operations. You will steer day-to-day resource planning, multi-stakeholder coordination and dashboards to monitor performance and drive improvements.

You will translate analytics into actionable workplans, support inventory governance, streamline stores, and oversee major OT development initiatives to enhance access to care and patient flow.

Qualifications

• A bachelor’s degree in any discipline, with preference for candidates with experience in healthcare operations, process improvement, data analytics and/or project management.

Responsibilities

• Support Deputy Director (OT Operations), with guidance from Head, Inpatient Operations, Executive Director (OT Services), Assistant Director (Nursing) and Senior Nurse Manager (OT Operations), in day-to-day OT resource planning, coordination and monitoring.
• Coordinate multi-stakeholder planning, discussion and follow-up – to improve theatre utilisation, case flow, on time starts, turnover and operational excellence across all OTs.
• Support OT efforts in various optimisation initiatives to improve access to care and surgical capacity.
• Maintain OT dashboard and senior management reports, for key operational indicators.
• Translate dashboard insights into workplans, trackers, structured follow-up and timely escalation of issues requiring leadership attention, if necessary.
• Strong analytical skills, to support capacity planning, simulations and predictive analytics; collaborating with relevant teams and stakeholders, to move from retrospective reporting to proactive OT optimisation and decision support.
• Support Deputy Director and Senior Nurse Manager (OT Operations) with improving inventory governance, including review of all SKU and par levels, alongside existing staff.
• Work with nursing, MMD and OT Ops staff to reorganise OT stores, streamline processes, convert appropriate non-stock items to stock, and strengthen SOPs and work instructions.
• Support smart inventory pilots and scale-up, and the use and adoption of relevant tools and technology, with the aim of improving stock accuracy, reducing wastage and expiry, and minimising case disruptions due to stock issues.
• Coordinate requirements and milestone tracking for major OT development workstreams, including Medical Tower, Hybrid OT, OT ramp-up initiatives, and future OT service models.
• Consolidate and align clinical and operational inputs across stakeholders for submissions to senior leadership, planning teams, Finance, HR and external agencies where required.
• Track dependencies, risks and key decisions to support timely completion of planning, readiness and implementation milestones for OT expansion, A&A works and infrastructure development.
• Conduct process reviews and value-stream mapping to identify systemic inefficiencies, bottlenecks and opportunities for redesign.
• Coordinate with surgical HODs, surgeons, anaesthetists, nursing and operations teams to co-design, test, implement, iterate, and improve OT flow and patient experience.
• Advocate and support the adoption of automation, digitisation, job redesign and relevant technologies to close operational gaps, improve productivity and enable sustainable workforce transformation.

Education

Bachelor’s degree (any discipline)

Job description

MAIN DUTIES AND RESPONSIBILITIES

Clinical Operations

• Support Deputy Director (OT Operations), with guidance from Head, Inpatient Operations, Executive Director (OT Services), Assistant Director (Nursing) and Senior Nurse Manager (OT Operations), in day-to-day OT resource planning, coordination and monitoring.
• Coordinate multi-stakeholder planning, discussion and follow-up – to improve theatre utilisation, case flow, on time starts, turnover and operational excellence across all OTs.
• Support OT efforts in various optimisation initiatives to improve access to care and surgical capacity.

Data Analytics and OT Optimisation

• Maintain OT dashboard and senior management reports, for key operational indicators.
• Translate dashboard insights into workplans, trackers, structured follow-up and timely escalation of issues requiring leadership attention, if necessary.
• Strong analytical skills, to support capacity planning, simulations and predictive analytics; collaborating with relevant teams and stakeholders, to move from retrospective reporting to proactive OT optimisation and decision support.

Inventory Governance and Transformation

• Support Deputy Director and Senior Nurse Manager (OT Operations) with improving inventory governance, including review of all SKU and par levels, alongside existing staff.
• Work with nursing, MMD and OT Ops staff to reorganise OT stores, streamline processes, convert appropriate non-stock items to stock, and strengthen SOPs and work instructions.
• Support smart inventory pilots and scale-up, and the use and adoption of relevant tools and technology, with the aim of improving stock accuracy, reducing wastage and expiry, and minimising case disruptions due to stock issues.

Future Capacity Expansion and Infrastructure Development

• Coordinate requirements and milestone tracking for major OT development workstreams, including Medical Tower, Hybrid OT, OT ramp-up initiatives, and future OT service models.
• Consolidate and align clinical and operational inputs across stakeholders for submissions to senior leadership, planning teams, Finance, HR and external agencies where required.
• Track dependencies, risks and key decisions to support timely completion of planning, readiness and implementation milestones for OT expansion, A&A works and infrastructure development.

Improvement and Innovation

• Conduct process reviews and value-stream mapping to identify systemic inefficiencies, bottlenecks and opportunities for redesign.
• Coordinate with surgical HODs, surgeons, anaesthetists, nursing and operations teams to co-design, test, implement, iterate, and improve OT flow and patient experience.
• Advocate and support the adoption of automation, digitisation, job redesign and relevant technologies to close operational gaps, improve productivity and enable sustainable workforce transformation.
  

JOB REQUIREMENTS

• A bachelor’s degree in any discipline, with preference for candidates with experience in healthcare operations, process improvement, data analytics and/or project management.
• A minimum of 10 years’ experience, preferably in surgical services, operating theatre operations, perioperative workflows, healthcare planning and/or service transformation.