Process Analyst

TRINITY CONSULTING SERVICES PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Trinity Consulting Services Pte. Ltd. is seeking an experienced Process Analyst to map, document and optimize business processes within a regulated banking or financial-services context. You will collaborate with business and IT teams to capture requirements and identify opportunities for automation.

The role emphasizes process discovery, documentation, and stakeholder engagement, with exposure to workflow automation and process transformation in a disciplined governance framework.

Qualifications

• Minimum 8 years experience in process/analyst roles within regulated environments.
• Experience across Business and IT teams and ability to translate processes into documentation.

Skills

Process analysis

Documentation

Requirements gathering

Stakeholder engagement

Cross-functional collaboration

Regulated environment understanding

Process mapping

Process discovery

Tools

Power Automate

BPM platforms

Workflow tools

Process repository tools

Job description

• At least 8 - 12 years working experience
• Experience as a Process Analyst, Business Analyst, Operations Analyst, Transformation Analyst, or similar role.
• Strong experience in process discovery, process mapping, process documentation, and requirements gathering.
• Experience working across Business and IT teams.
• Ability to understand operational processes and convert them into structured, reusable documentation.
• Experience identifying process improvement, streamlining, and automation opportunities.
• Strong stakeholder engagement skills, including the ability to work with business users, IT teams, risk, compliance, and operations stakeholders.
• Ability to work in a structured banking or regulated environment

Preferred Experience

• Banking or financial services experience.
• Experience in wealth management operations, portfolio financing, AML, KYC, compliance operations, or banking back-office processes.
• Exposure to process digitalization, workflow automation, RPA, low-code/no-code platforms, or operational transformation.
• Familiarity with tools such as Microsoft Power Automate, business process management platforms, workflow tools, or process repository tools.
• Familiarity with Lean, Six Sigma, process re‑engineering, or operational excellence approaches.
• Experience working within an internal delivery model or established enterprise governance framework.