Principal Consultant – Infrastructure Automation & AIOps

SGITAL PTE. LTD.; Singapore; Vor Ort; SGD 180.000 - 260.000; Vollzeit

Zusammenfassung

SGITAL PTE. LTD. seeks a senior technologist to shape and scale infrastructure automation and AIOps capabilities for large global enterprises. You will lead as a senior individual contributor, turning scattered automation and AI ideas into secure, reusable production services.

You will drive multi-year strategies, establish reusable standards, and influence senior leaders while delivering hands-on design work across federated teams and operations.

Qualifikationen

• 10+ years in infra ops, SRE, platform engineering or IT operations.
• Proven track record as principal architect or lead technologist.
• Experience turning automation/AI into multi-service production with handover to operations.

Aufgaben

• Build multi-year capability strategies and roadmaps for infrastructure automation and AIOps.
• Maintain demand view and set priorities based on service impact and operational pain.
• Define product vision and measurable outcomes for cross-domain automation, and contribute directly to key designs and production-readiness reviews.
• Establish reusable engineering standards: APIs, integration patterns and reference implementations.
• Work through federated models - connecting engineering teams, partners, service owners and operations to resolve dependencies and drive decisions.

Kenntnisse

Infra operations

SRE

Platform engineering

IT operations

Enterprise transformation

Principal architect

Lead technologist

Observability

ITSM

APIs

Ausbildung

Engineering degree

Postgraduate study in AI/management

Tools

ServiceNow

Jobbeschreibung

The Role

We're looking for a senior technologist to shape and scale infrastructure automation and AIOps capabilities for large global enterprises. You'll turn scattered automation and AI ideas into secure, supportable, reusable production services - leading as a senior individual contributor through expertise, clear recommendations and hands‑on design work, not line authority.

What You’ll Do

• Build multi-year capability strategies and roadmaps for infrastructure automation and AIOps
• Maintain a transparent view of demand across infrastructure domains and recommend priorities based on service impact and operational pain
• Define product vision and measurable outcomes for cross-domain automation, and contribute directly to key designs and production-readiness reviews
• Establish reusable engineering standards: APIs, integration patterns and reference implementations
• Work through federated models - connecting engineering teams, partners, service owners and operations to resolve dependencies and drive decisions

What You Bring

• 10+ years across infrastructure operations, SRE, platform engineering, IT operations or enterprise transformation
• Proven track record as a principal architect or lead product technologist in a global enterprise
• Experience taking automation or AI solutions from business case to multi-service production, including evaluation, monitoring and handover to operations
• Strong grounding in ITSM (ServiceNow preferred), observability, APIs and infrastructure‑as‑code
• Ability to influence senior leaders and explain complex technical choices to executives

Nice to Have

• Hands‑on experience with agentic or generative AI in production, including governance and guardrails
• Background in energy, utilities or infrastructure
• Engineering degree; postgraduate study in AI or management
• Experience across multiple countries and regulatory environments

Why Join

• High-impact, senior role working with global enterprise teams
• Work at the intersection of AIOps, agentic AI and enterprise service management, backed by Sgital's ServiceNow and AI delivery team