Prenatal Wellness Centre Lead

BEAUTIFUL MUM @ ORCHARD PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

BEAUTIFUL MUM @ ORCHARD PTE. LTD. is seeking a dynamic Beauty Centre Manager to lead our team in a premium pre and postnatal wellness environment.

You will oversee daily sales operations, manage a team, and drive revenue growth through exceptional client engagement. In this role, you will develop sales strategies, set KPIs, mentor staff, and collaborate with marketing to deliver high-quality customer experiences that align with our wellness journey.

Qualifications

• 5+ years of sales or business development in wellness/beauty.
• Proven leadership and team management experience.
• Strong interpersonal and client-centric communication.
• Passion for maternal wellness and exceptional service.

Responsibilities

• Develop sales strategies to drive growth across services.
• Set and monitor KPIs to meet monthly/quarterly targets.
• Identify new opportunities and customer segments.
• Provide consultations and build relationships with mothers.
• Deliver empathetic customer service aligned with the client journey.
• Maintain client retention through personalized follow-up.
• Lead and train sales and front-desk teams.
• Coach on sales techniques and product knowledge.
• Foster positive work culture focused on collaboration.
• Oversee daily operations and appointment flow.
• Document sales records and client information in CRM.
• Prepare performance reports for management.
• Collaborate with marketing on promotions and referrals.
• Represent brand at events and workshops.
• Stay updated on industry trends and feedback.

Skills

Leadership

Sales Strategy

Client Engagement

Team Management

CRM & Reporting

Coaching & Training

CRM Systems

MS Office

Tools

CRM systems

MS Office

Job description

BEAUTIFUL MUM @ ORCHARD PTE. LTD. is seeking a dynamic Beauty Centre Manager to lead our team in a premium pre and postnatal wellness environment.

You will oversee daily sales operations, manage a team, and drive revenue growth through exceptional client engagement. In this role, you will develop sales strategies, set KPIs, mentor staff, and collaborate with marketing to deliver high-quality customer experiences that align with our wellness journey.