Premier Relationship Officer

OCBC Bank (Hong Kong) Limited; Singapore; On-site; SGD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Professional development opportunities

Job summary

OCBC Bank (Hong Kong) Limited in Singapore is looking for a Relationship Officer to deliver exceptional customer service and strengthen client relationships. You'll provide comprehensive banking solutions and support Premier Relationship Managers in sales transactions.

The ideal candidate will possess a degree in business or finance, along with at least 2 years of relevant experience. Strong communication skills and a proactive attitude towards customer service are essential.

Join us for a vibrant career with holistic benefits and professional development opportunities.

Qualifications

• At least 2 years of experience in a customer-facing role, preferably in banking or financial services.
• Strong interpersonal skills to build relationships with customers.
• Ability to communicate complex financial information clearly.

Responsibilities

• Provide one-stop banking solutions to customers.
• Strengthen Premier Banking customer relationships through effective management.
• Assist Premier Relationship Managers in processing sales transactions.

Skills

Customer-centric approach

Excellent communication skills

Analytical skills

Problem-solving skills

Education

Degree or diploma in business or finance

Job description

## Premier Relationship OfficerApplyremote type: Onsitelocations: OCBC Singaporetime type: Full timeposted on: Posted Todayjob requisition id: JR00008984# **WHO WE ARE:**As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.Your Opportunity Starts Here.# This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager. Relationship OfficerWhy Join As a Relationship Officer at OCBC, you'll be part of a team that's dedicated to delivering exceptional customer service and making a positive impact to our customers . How you succeed To succeed in this role, you'll need to take a customer-centric approach, listening to their needs and providing personalized solutions that meet their financial objectives. You'll need to stay up to date on product offerings and be able to communicate complex financial information in a clear and concise manner. What you do-Provide one-stop banking solution to customers-Strengthen Premier Banking customers relationships through effective relationship management-Provide good and productive operational support to Premier Relationship Managers-Assist Premier Relationship Managers in processing sales transactions-Provide service and marketing support on all Premier Banking transactions-Ensure superior customer service thereby contributing to the overall customer experience of Premier Banking# Who you are -A degree or diploma in a relevant field, such as business or finance -At least 2 years of experience in a customer-facing role, preferably in banking or financial services -Excellent communication and interpersonal skills, with the ability to build strong relationships with customers -Strong analytical and problem-solving skills, with the ability to work independently as well as a team. -A positive and proactive attitude, with a strong focus on customer service# # **What we offer:**Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.