Pre-Transaction Documentation Assurance Specialist

UOB; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

United Overseas Bank Limited in Singapore seeks a Pre-Transaction Document Reviewer to ensure MAS FAA guideline compliance and adherence to the PFS sales advisory process before transactions.

The role is desk-bound, full-time in the office with potential for extended or staggered hours. You will administer centralized case management, review documents against checklists, and compile findings for reporting.

Qualifications

• Administer the centralized case management cycle on rotating schedule.
• Review the list of documents against a predefined checklist.
• Review the call logs by sales staff to ensure compliance with a standardized set of questions during the remote phone sales.
• Maintain accurate records of the review outcome and preparation of detailed reports on findings from the documentation checks and call reviews.
• Work closely with the sales team to promptly rectify any discrepancies in the documents to ensure closure of the cases.
• Contribute to the development and improvement of documentation check processes and procedures.
• A desk-bound job (full time work in office) and ability to extend work hours and/or staggered hours when necessary.

Responsibilities

• Administer the centralized case management cycle on rotating schedule, ensure cases are assigned to appropriate officers for assessment, compile the outcome of the reviews for reports and statistical purposes.
• Review the list of documents against a predefined checklist.
• Review the call logs by sales staff to ensure compliance with a standardized set of questions during the remote phone sales.
• Maintain accurate records of the review outcome and preparation of detailed reports on findings from the documentation checks and call reviews.
• Work closely with the sales team to promptly rectify any discrepancies in the documents to ensure closure of the cases.
• Contribute to the development and improvement of documentation check processes and procedures.
• Take on additional responsibilities as needed, in line with the evolving requirements of the organization.

Job description

United Overseas Bank Limited in Singapore seeks a Pre-Transaction Document Reviewer to ensure MAS FAA guideline compliance and adherence to the PFS sales advisory process before transactions.

The role is desk-bound, full-time in the office with potential for extended or staggered hours. You will administer centralized case management, review documents against checklists, and compile findings for reporting.