Policy Enforcement Manager, YouTube Trust and Safety Operations

Google India; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

Google Singapore is hiring for a Trust & Safety focused role centered on copyright and policy enforcement. The candidate will apply data analytics to drive strategy, serve as a subject matter expert, and lead cross-functional policy initiatives in a fast-paced environment.

The role emphasizes navigating legal frameworks, improving escalation processes, and collaborating with teams worldwide to protect users and creators while ensuring compliance with local visa/work authorization requirements.

Qualifications

• Bachelor's degree or equivalent.
• 2 years of experience in data analytics, Trust & Safety, copyright, legal policy, content policy, policy, cybersecurity, or related fields.

Responsibilities

• Serve as the subject matter expert across key copyright domain areas, including GenAI content.
• Drive and improve escalation processes for complex, high-impact legal matters with minimal oversight.
• Partner across teams on policy outreach and feedback loops to identify friction points and drive continuous improvement.
• Identify operational gaps and implement high-impact solutions beyond standard procedures.
• Review and improve escalation processes and other high-impact legal matters with limited oversight.

Skills

Data analytics

Trust & Safety

Copyright

Legal policy

Education

Bachelor's degree

Job description

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in data analytics, Trust & Safety, copyright, legal policy, content policy, policy, cybersecurity, or related fields.

Preferred qualifications:

• Experience applying copyright law and digital legal principles.
• Ability to navigate fast-paced, dynamic, and evolving operational environments.
• Excellent communication and presentation skills (written and verbal) with the ability to influence cross-functionally at various levels.
• Excellent business judgment and stakeholder influencing skills with the ability to build strong relationships with cross-functional partners across geographies.
• Excellent investigative skills, with the ability to use data to drive strategy and business action.

About The Job

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

Responsibilities

• Serve as the subject matter expert and primary point of contact across key copyright domain areas, including GenAI content.
• Drive, review, and continuously improve escalation processes for complex, high-impact legal matters with minimal oversight.
• Partner across teams on process and policy outreach, maintaining feedback loops with stakeholders to identify friction points and drive continuous improvement.
• Identify operational gaps and independently implement high-impact solutions beyond standard operating procedures.
• Review, manage, and improve escalation processes and other legal matters of high impact, risk, and complexity with limited oversight.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.