Policy Admin Executive (Property & Casualty)

Placement Professionals, LLC; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Placement Professionals, LLC is seeking an experienced Billing Specialist to manage daily property and casualty billing operations. The role involves premium tracking, payment matching, invoice processing, and reconciliation of Statements of Accounts with insurers and clients.

You will support policy setup, amendments, and renewal metrics while coordinating with underwriting, finance, and accounts teams. Strong Excel skills, attention to detail, and independent work ethic are essential.

Qualifications

• Diploma in insurance or related field is required.
• 2–3 years of active professional tenure in the insurance sector.
• Strong judgement, discretion and customer focus essential.
• Excellent written and verbal communication; attention to detail.
• Ownership mentality with ability to prioritise tasks and complete work independently.

Responsibilities

• Oversee daily property and casualty billing tasks, premium tracking, payment matching, and related financial workflows.
• Examine invoices, billing data, and policy files to ensure accuracy.
• Handle billing modifications, prepare debit notes, and issue invoicing paperwork.
• Reconcile client and insurer Statements of Accounts (SOAs) and follow up on aged items.
• Supervise premium collections and carrier payments, address anomalies and overdue balances.
• Assist with commission reconciliation and other finance-related matters for P&C accounts.
• Log and update billing, transactions, coverage, and customer details in databases.
• Provide operational support for P&C portfolios including policy setups and amendments.
• Draft policy certificates, coverage schedules, renewal metrics, and administrative paperwork.
• Coordinate with underwriting, finance, accounts, and units on invoicing and policy tracking.
• Ensure transactions are processed accurately within turnaround times.
• Escalate complex invoicing and policy processing issues to supervisor.
• Perform other ad-hoc duties as requested by the Manager.

Skills

Attention to detail

Communication skills

Time management

Discretion/Judgement

Customer focus

Education

Diploma in Insurance / related field

Tools

Microsoft Excel

Job description

Key Responsibilities

• Oversee daily property and casualty billing tasks, premium tracking, payment matching, and associated financial workflows.
• Examine and check insurance premiums, invoice statements, billing data, and policy files to guarantee precision.
• Handle billing modifications, prepare debit notes, and issue other necessary invoicing paperwork.
• Monitor and reconcile client and insurer Statements of Accounts (SOAs), investigate discrepancies and follow up on outstanding or aged items.
• Supervise premium collections alongside carrier payments, making sure anomalies and overdue balances are cleared promptly.
• Assist with commission reconciliation and other finance-related operational matters for P&C accounts.
• Log and update comprehensive billing, transactional, coverage, and customer details within corporate databases.
• Provide operational support for P&C portfolios, covering initial policy setups, amendments, structural updates, terminations, and contract continuations.
• Draft policy certificates, coverage schedules, upcoming renewal metrics, and additional administrative paperwork.
• Coordinate with underwriting partners, financial departments, account executives, and corporate units regarding invoicing, matching, policy tracking, and portfolio maintenance.
• Ensure all transactions and requests are processed accurately and within established turnaround times.
• Pass complicated or lingering invoicing, payment matching, and policy processing challenges up to the supervisor.
• Perform other ad-hoc duties and assignments as requested by the Manager.

Requirements

• Credentialed diploma holder possessing at least two to three years of active professional tenure within the insurance sector.
• Exercises good judgement and discretion, with a strong customer and quality focus.
• Demonstrate functional expertise using Microsoft Excel spreadsheets.
• Strong attention to detail, with excellent written and verbal communication skills.
• Takes ownership and accountability for assigned tasks, with the ability to prioritize work effectively and see tasks through to completion.
• Senior billing professionals will be required to execute their responsibilities independently with little to no direct guidance.