Platform Product Manager - Digital Experience

The Ascott Limited

Singapore

On-site

SGD 90,000 - 130,000

Full time

3 days ago

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Job summary

The Ascott Limited is seeking an experienced Product Manager to lead the development and enhancement of its global website platform. You will guide product strategy, coordinate cross-functional teams, and drive initiatives that influence guest experience and business outcomes.

You will collaborate with business stakeholders, technology teams, and external partners to translate priorities into tangible product outcomes, shaping the future operating model of the Digital Experience function.

Qualifications

Degree in Business, Information Technology, Computer Science, Digital Media, Engineering, or a related discipline.
7+ years in Product Management, Digital Product Delivery, Digital Transformation, or related areas.
Proven experience managing digital products and platforms within a complex stakeholder environment.
Solid product management experience, agile or waterfall, with delivery cadence with new team or partner.
Demonstrated ability to drive outcomes and influence stakeholders in ambiguous environments.
Strong communication, stakeholder management, and problem-solving capabilities.
Comfortable building structure and leading change in evolving environments.

Responsibilities

Own the end-to-end product management lifecycle for Ascott's website platform, driving enhancements for customer experience and business performance.
Establish and maintain sprint cadence, delivery rhythm, and product governance to support evolving business needs.
Drive planning, prioritisation, and execution of strategic initiatives across the product roadmap, including platform upgrades, integrations, security, and performance.
Balance competing business priorities while aligning with strategic objectives and customer outcomes.
Serve as the primary product lead to business stakeholders and external delivery vendors.
Establish intake, assessment, and prioritisation processes for requests and enhancement opportunities.
Drive alignment across stakeholder groups by balancing business objectives, feasibility, and delivery capacity.
Hold delivery partners accountable for quality, timelines, and outcomes; identify and resolve risks.
Provide day-to-day leadership and coaching to the product team; foster a product-led mindset.
Support evolving operating model and governance structures for portfolio ownership.