Platform Operations Engineer

User Experience Researchers Pte Ltd; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

User Experience Researchers Pte Ltd in Singapore is seeking an IT security professional to administer and support Microsoft Purview DLP, sensitivity labels, Information Protection and Insider Risk Management. You will configure, test and tune DLP policies, review alerts, coordinate with stakeholders and prepare documentation while ensuring timely delivery of projects.

The role requires 2–5 years in Microsoft 365 security or enterprise IT operations, strong troubleshooting and communication

Qualifications

• 2 to 5 years of experience in Microsoft 365, security, compliance or enterprise IT operations.
• Working knowledge of Purview DLP, sensitivity labels and Information Protection.
• Understanding of data classification, policy controls and access controls.
• Experience coordinating IT projects, tracking progress and reporting status.
• Strong documentation, communication and stakeholder management skills.
• Ability to work independently and manage multiple deliverables.

Responsibilities

• Administer and support Microsoft Purview DLP, sensitivity labels and Information Protection.
• Configure, test and tune DLP policies, rules, conditions and policy tips.
• Review DLP alerts, perform triage, capture evidence and escalate issues.
• Support endpoint DLP testing and rollout of Purview initiatives.
• Troubleshoot policy issues and coordinate resolution with teams.
• Prepare SOPs, test evidence and management updates.
• Coordinate projects, milestones, deliverables and stakeholder activities.
• Track risks, issues and action items; escalate delays or blockers.

Skills

Microsoft Purview DLP

Policy management

Troubleshooting

Stakeholder management

IT operations

Tools

Microsoft Defender

Entra ID

Intune

Endpoint DLP

Job description

Key Responsibilities:

• Administer and support Microsoft Purview DLP, sensitivity labels, Information Protection and Insider Risk Management.
• Configure, test and tune DLP policies, rules, conditions, exceptions and policy tips.
• Review DLP alerts, perform initial triage, capture evidence and escalate issues where required.
• Support endpoint DLP testing, sensitivity label rollout and other Microsoft Purview initiatives.
• Troubleshoot policy and user-impact issues and coordinate resolution with relevant teams.
• Prepare SOPs, test evidence, operational documentation and management updates.
• Coordinate assigned projects and workstreams, including timelines, milestones, deliverables and stakeholder activities.
• Track project risks, issues, dependencies and action items, and elevate delays or blockers.
• Coordinate with internal teams, vendors and Microsoft support to ensure timely project delivery.
• Support implementation, rollout and transition to steady-state operations.

Essential Requirements:

• 2 to 5 years of experience in Microsoft 365, security, compliance, data protection or enterprise IT operations.
• Working knowledge of Microsoft Purview DLP, sensitivity labels, Information Protection and compliance capabilities.
• Understanding of data classification, sensitive information types, policy-based controls and access controls.
• Experience supporting or coordinating IT projects, including planning, progress tracking, risk/issue management and status reporting.
• Good troubleshooting, documentation, communication and stakeholder management skills.
• Able to work independently and manage multiple activities and deliverables.

Preferred Requirements:

• Experience with endpoint DLP, Microsoft Defender, Entra ID or Intune.
• Experience supporting Microsoft 365, cybersecurity or data protection projects.
• Familiarity with privacy, audit, regulatory or public-sector compliance requirements.
• Microsoft security/compliance or project management certification will be an advantage.