Platform Lead, Digital Banking & Innovation

ocbc; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

OCBC in Singapore is seeking a Platform Lead to drive change and innovation across our application suites. You will oversee end-to-end delivery, align technology with business strategy, and partner with cross‑functional teams to shape the platform roadmap.

You will ensure platform stability, lead incident response, and balance delivery speed with risk management, while elevating customer and employee experience through scalable design patterns.

Responsibilities

• Lead business partnership and prioritisation to shape platform backlog in line with strategy.
• Own end-to-end delivery of business and technology outcomes, ensuring alignment with strategic priorities.
• Influence and align stakeholders across Business, Technology, and regional teams to ensure scalable, channel-aligned solutions.
• Partner with Architecture and Engineering to define, govern, and enforce architecture and design patterns that drive reusability, scalability, and maintainability across the region.
• Champion customer and employee experience, collaborating with Product Owners and partners to ensure frictionless journeys and high-quality internal processes.
• Define roadmaps, resources, budgets, schedules, and delivery milestones.
• Ensure deliverables comply with bank policies and regulatory requirements.
• Provide timely updates to project sponsors and senior stakeholders.
• Proactively address delivery obstacles and ensure timely resolution of issues.
• Drive continuous improvement to uplift delivery quality, engineering standards, and productivity.
• Manage stakeholders and communication across multiple functions and geographies.
• Accountable for the overall health and performance of the platform in production.
• Lead incident management with rapid triage, escalation, and timely service restoration.
• Coordinate cross-team recovery involving downstream systems, infrastructure, network, and other shared services.
• Implement proactive monitoring and preventive controls to detect issues early and reduce recurrence.
• Own platform risk management, including vulnerabilities, capacity planning, obsolescence, and operational risks.
• Bridge Change and Run, leading root-cause analysis and ensuring learnings feed back into delivery and Run.

Job description

OCBC in Singapore is seeking a Platform Lead to drive change and innovation across our application suites. You will oversee end-to-end delivery, align technology with business strategy, and partner with cross‑functional teams to shape the platform roadmap.

You will ensure platform stability, lead incident response, and balance delivery speed with risk management, while elevating customer and employee experience through scalable design patterns.