Pharmacy Retail Associate — Service & Ops Specialist

National University Health System; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

National University Health System is seeking a Pharmacy Retail Associate to provide quality customer service and assist the retail supervisor in ensuring smooth operations in the retail pharmacy. You will handle daily sales, data entry in SAP, stock maintenance, and staff support.

Responsibilities span operations, administration, and staff training, including opening procedures, cash handling, reporting, and contributing to workplace improvements. 5.5 days work week at the NUH Polyclinic campus.

Qualifications

• GCE N or O level qualification.
• 2–3 years of relevant experience required.
• Excellent service orientation and good interpersonal skills.
• Good team player and self-motivated.

Responsibilities

• Open store punctually and ensure computer systems are ready.
• Monitor the queue and reduce patient waiting time.
• Maintain float readiness and perform cash handling.
• Promote weekly specials and upsell.
• Operate cash register and manage cash.
• Maintain housekeeping in store, storage, and shop floor.
• Ensure store security and protect stock and information.
• Maintain equipment records and upkeep.
• Monitor stock levels and replenish stock in the pharmacy.
• Ensure stock conditions are saleable and in good condition.
• Perform goods receipts and manage inter-branch transfers and error reports.
• Assist in cycle counts and stock takes.
• Maintain daily sales records.
• Enter data into inventory SAP.
• Assist in filing documents and generating monthly reports.
• Coach and orientate new staff on workflows; brief promoters.
• Perform other duties as assigned and participate in improvement projects.

Skills

Customer service

Interpersonal skills

Team player

Self-motivated

Education

GCE N or O level qualification

Job description

National University Health System is seeking a Pharmacy Retail Associate to provide quality customer service and assist the retail supervisor in ensuring smooth operations in the retail pharmacy. You will handle daily sales, data entry in SAP, stock maintenance, and staff support.

Responsibilities span operations, administration, and staff training, including opening procedures, cash handling, reporting, and contributing to workplace improvements. 5.5 days work week at the NUH Polyclinic campus.