People Operations Partner (POP)

Crypto Pro Network; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading technology organization is seeking a People Ops Partner to support team leads and drive People Ops initiatives. This remote position requires a minimum of 5 years of experience in People Ops, strong communication, and conflict resolution skills. The ideal candidate thrives in a fast-paced environment with significant adaptability. Responsibilities include managing employee relations, coaching team leads, and improving systems for employee experience. Join us to make a significant impact on team health and engagement.

Qualifications

• 5 years of experience in generalist People Ops roles.
• Strong judgment and discretion with sensitive information.
• Ability to influence and coach without direct authority.

Responsibilities

• Partner with team leads on organizational design and health.
• Coach team leads on best people management practices.
• Own end-to-end employee relations topics.

Skills

People Ops experience

Adaptability

Conflict resolution

Coaching capability

Strong communication

Job description

About the Ethereum Foundation

The Ethereum Foundation (EF) is a global non‑profit organization dedicated to assisting the Ethereum ecosystem in realizing the potential of Ethereum as an open, neutral infrastructure for the world. In practice, we dynamically allocate resources to critical projects when needed and step back when others can take the lead.

Role summary

As a People Ops Partner (POP), you’ll directly support the teams that form one of EF’s clusters, as their day‑to‑day People partner. You’ll be trusted to handle sensitive topics with care, guide team leads through people decisions, and strengthen team health through coaching, clear process, and practical conflict resolution. Simultaneously, you’ll also help drive and execute cross‑org People Ops initiatives that improve how we work at scale.

If you thrive in a fast‑paced environment where high agency, tolerance for ambiguity, and resilience are required, we would love for you to join us.

This is a fully remote role with significant overlap with UTC ±3.

What you’ll do

• Partner with team leads on org design, team health, impact, growth, compensation, and more, in coordination with the other ops teams (Finance, Legal, Talent, etc.)
• Coach and influence team leads through the best people management practices, without direct authority
• Own employee relations topics end‑to‑end (triage, investigations when needed, in collaboration with the Legal team, and resolution)
• Help design and run consistent, fair performance and compensation processes
• Work closely with teams to improve work relationships, build morale, and increase productivity and retention. Identify patterns across teams (retention risk, engagement gaps, team lead effectiveness) and propose interventions
• Proactively identify areas that need attention and improvement in collaboration with People Ops to improve systems, policies, and the day‑to‑day employee experience
• Consistently deliver an accurate and timely response to org issues
• Work effectively in a distributed environment across time zones and cultures
• Build effective relationships with managers and leadership, demonstrating the business value the People function can deliver.

What we’re looking for

• Looking for 5 years of generalist People Ops work experience, preferably in similar roles
• Flexibility in their approach and adaptability to a new environment and new ways of doing things, while keeping a high agency mentality
• Comfort operating with ambiguity and building lightweight, effective processes
• Clear communicator who can hold boundaries and build trust with technical teams and leaders
• Proven coaching capability with managers/leads and ability to influence without direct authority (feedback, decision‑making, performance conversations); you are able to build strong relationships with stakeholders and advise people to make the right decisions.
• Demonstrated conflict resolution skills (facilitation, mediation, de‑escalation)
• Strong judgment and discretion with sensitive information
• Strong working knowledge of employee relations fundamentals, including multi‑region and mixed employment models (as relevant to the role)

Nice to have

• Experience in distributed teams, open‑source communities, or ecosystems with high autonomy
• Experience leading cross‑functional People Ops projects (program design, change management, rollout)
• Strong analytical skills and experience building HR metrics from 0 to 1

What success can look like

• 30–60 days: teams know you as the go‑to person; team lead coaching cadence in place; top people risks mapped
• 90–180 days: improved engagement and team lead effectiveness; smoother performance/feedback rhythms
• 6–12 months: measurable improvements in team health signals; multiple cross‑org People initiatives delivered