Patient Service Associate (PSA) | East Region - #HJZ

Recruit Express Pte Ltd; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd is looking for a Patient Service Associate to join the inpatient wards team in a hospital setting. This role offers exposure to healthcare administration and patient services, with responsibilities including financial counselling, discharge procedures, and coordinating follow-up appointments.

The ideal candidate will have a Diploma or equivalent and strong communication and interpersonal skills, with comfort in interacting with patients in a hospital environment.

Qualifications

• Minimum N-Level, Nitec or Diploma qualification.
• Strong communication and interpersonal skills.
• Comfortable working in a hospital environment and interacting with patients.

Responsibilities

• Assist with the collection of payments for patients upon discharge.
• Conduct financial counselling and provide information on inpatient stay and charges.
• Perform discharge-related procedures and administrative processes for patients.
• Arrange and obtain follow-up appointments for inpatient patients.
• Provide administrative and patient service support to ensure a smooth discharge process.
• Perform other duties and responsibilities as assigned by the supervisor.

Skills

Communication skills

Interpersonal skills

Education

Diploma or equivalent

Job description

Job Description

We are looking for a Patient Service Associate to join the inpatient wards team in a hospital setting. This role is suitable for candidates who are keen to develop their experience in healthcare administration and patient services!

Key Responsibilities

• Assist with the collection of payments for patients upon discharge.
• Conduct financial counselling and provide information on inpatient stay and charges.
• Perform discharge-related procedures and administrative processes for patients.
• Arrange and obtain follow-up appointments for inpatient patients.
• Provide administrative and patient service support to ensure a smooth discharge process.
• Perform other duties and responsibilities as assigned by the supervisor.

Requirements

• Minimum N-Level, Nitec or Diploma qualification.
• Strong communication and interpersonal skills.
• Comfortable working in a hospital environment and interacting with patients.

We regret to inform that only suitable candidates will be shortlisted for an interview.