Patient Care Coordinator: Front Desk & Patient Experience

SMILEFOCUS PTE. LTD.; Singapore; On-site; Full time

Job summary

A leading dental clinic in Singapore is looking for a Patient Care Coordinator to be the first point of contact for patients. The role involves ensuring smooth patient flow, managing appointments, and providing exceptional service. Candidates should have a diploma in Healthcare Administration and at least two years of relevant experience. Strong interpersonal skills and proficiency with Microsoft Office applications are essential. The clinic offers a supportive environment for collaborative teamwork and professional growth.

Qualifications

• At least 2 years of experience in a healthcare, clinic, or patient/customer service setting is preferred.
• Prior experience with front-desk operations, call centre work, or patient services is an advantage.
• Familiarity with medical and/or dental terminology and clinical workflows is desirable.

Responsibilities

• Strong collaboration with medical and nursing staff for timely patient flow.
• Manage patient feedback, appointments, and communication professionally.
• Maintain a clean and organized patient service desk and waiting area.

Skills

Customer service

Interpersonal skills

Problem-solving

Multitasking

Education

NITEC / Higher NITEC / Diploma in Healthcare Administration, Business, or related field

Tools

Microsoft Office applications

Clinic management systems

Job description

Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

Admin / Secretarial, Customer Service, Healthcare / Pharmaceutical

SMILEFOCUS PTE. LTD.

Typically Replies in 30 Days

Patient Care Coordinator

MCF-2026-0085654

100 AM, 100 TRAS STREET 079027

Full Time

Executive

2 years exp

Admin / Secretarial, Customer Service, Healthcare / Pharmaceutical

$2,600 to $3,200 Monthly 6 applications Posted 14 Jan 2026 Closed on 13 Feb 2026

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Lifestyle

Microsoft Office

Quality Improvement

Interpersonal Skills

Invoicing

Nursing

Screening

Scheduling

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