Part-time Telemarketer

First Affiliation Management Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A financial solutions provider in Singapore is seeking a motivated Telemarketer to reach out to potential clients and promote their products. This role involves engaging in friendly conversations and providing exceptional customer service. Ideal candidates will have strong verbal communication skills and a positive attitude. Join a supportive team that values your growth and professional development.

Qualifications

• Previous experience in telemarketing or customer service is a plus.
• Self-motivated with a positive attitude.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Make outbound calls to promote products and services.
• Engage in friendly conversations to understand customer needs.
• Maintain accurate records of calls and interactions.

Skills

Excellent verbal communication skills

Ability to build rapport

Strong organisational skills

Tools

Customer relationship management (CRM) software

Job description

Description

Are you a motivated communicator with a passion for helping others? If so, we have the perfect opportunity for you! As a Telemarketer, you'll be the friendly voice representing our company, reaching out to potential clients, and making meaningful connections. In this dynamic role, you'll enjoy the thrill of engaging with diverse individuals while promoting products and services that truly matter. Telemarketing is not just about making calls; it's about building relationships and providing value. Your friendly demeanour will be instrumental in creating positive experiences for our customers, helping them understand the benefits of what we offer. You'll be equipped with comprehensive training to ensure you feel confident and knowledgeable as you start your journey with us. If you're looking to become part of a supportive team that values enthusiasm and drive, we want to hear from you! Join us in making a difference while developing your professional skills in a rewarding environment that celebrates success and fosters growth. Don't miss your chance to shine as a Telemarketer with us – an exciting career adventure awaits!

Responsibilities

• Make outbound calls to potential customers to promote products and services.

• Engage in friendly conversations to understand customer needs and offer appropriate solutions.

• Maintain accurate records of calls and customer interactions in our database.

• Follow up on leads generated from marketing campaigns to nurture potential sales opportunities.

• Collaborate with team members to meet individual and team sales targets.

• Provide exceptional customer service by answering inquiries and resolving issues promptly.

• Continuously improve communication skills through feedback and training opportunities.

Requirements

• Excellent verbal communication skills and a friendly phone manner.

• Previous experience in telemarketing or customer service is a plus.

• Ability to build rapport and establish trust with potential customers.

• Strong organisational skills and attention to detail.

• Basic computer skills and experience with customer relationship management (CRM) software.

• Self-motivated with a positive attitude and a desire to succeed.

• Willingness to learn and adapt in a fast-paced environment.

About Us

First Affiliation Management Group

An indirect wholly-owned subsidiary of a UK-based financial company. Our focus is to bring well-rounded financial solutions to customers through our multi-channel distribution network, with product offerings in Savings and Investment.