Part-Time Service Crew (Osteria Mozza)

OUE Restaurants Pte Ltd; Singapore; On-site; SGD 22,000 - 36,000; Full time

Job summary

OUE Restaurants Pte Ltd is seeking a guest-focused restaurant professional to welcome guests, ensure a clean and organized dining area, and support kitchen and bar teams in a high-end setting in Singapore. You will be expected to know menu offerings for confident recommendations and handle guest feedback with professionalism.

The role requires availability on weekdays, weekends, and public holidays, with a strong emphasis on maintaining hygiene and adherence to service standards in a fast-paced

Qualifications

• Prior experience in upscale dining restaurants, or equivalent.
• Adaptable to the service standards set out at the restaurant.
• Tactful in responding to guests responses or questions.
• Available to work on weekdays, weekends and public holidays.

Responsibilities

• Welcoming the guests as they come into the restaurant in a positive, polite and professional manner.
• Clean all tables after the guests have left and get such tables prepared for the next set of guests.
• Serve and pack warm foods to the guests in an effective manner and in strict accordance with the orders of such guests.
• Assist kitchen and bar staff whenever such assistance is required.
• Familiarize and maintain the chart of all available deals and products periodically and refresh such chart on daily basis.
• Be equipped with the necessary knowledge of the menu offerings to provide suitable recommendations and cater to guest's needs and requirements.
• Handle minor guest feedback or concerns professionally and elevate more complex issues to the Supervisor or Manager.
• Report and manage any accidents or incidents promptly in consultation with the Manager.
• Maintain and ensure the dining area is clean and organized at all times.
• Ensure appropriate personal, workplace hygiene and sanitation procedures are in place and met.
• Any other duties assigned by the management.

Skills

Upscale dining

Service standards

Guest handling

Flexible schedule

Job description

• Welcoming the guests as they come into the restaurant in a positive, polite and professional manner.
• Clean all tables after the guests have left and get such tables prepared for the next set of guests.
• Serve and pack warm foods to the guests in an effective manner and in strict accordance with the orders of such guests.
• Assist kitchen and bar staff whenever such assistance is required.
• Familiarize and maintain the chart of all available deals and products periodically and refresh such chart on daily basis.
• Be equipped with the necessary knowledge of the menu offerings to provide suitable recommendations and cater to guest's needs and requirements.
• Handle minor guest feedback or concerns professionally and elevate more complex issues to the Supervisor or Manager.
• Report and manage any accidents or incidents promptly in consultation with the Manager.
• Maintain and ensure the dining area is clean and organized at all times.
• Ensure appropriate personal, workplace hygiene and sanitation procedures are in place and met.
• Any other duties assigned by the management.

• Prior experience in upscale dining restaurants, or equivalent.
• Adaptable to the service standards set out at the restaurant.
• Tactful in responding to guests responses or questions.
• Available to work on weekdays, weekends and public holidays.