Part Time Membership Experience Support

MORROW HEALTH PTE. LTD.; Singapore; On-site; SGD 26,000 - 34,000; Full time

Job summary

MORROW HEALTH in Singapore is seeking a friendly Member Experience teammate to welcome guests and help create memorable experiences for every member. You will assist with tours, events, and day-to-day requests, and contribute to a warm, professional MORROW experience.

Keep spaces clean and well-presented, restock towels and supplies, report maintenance or safety concerns, and support opening/closing procedures and special projects.

Qualifications

• No prior experience required.
• Friendly, approachable, and service-oriented.
• Strong communication and interpersonal skills.
• Reliable, proactive, and team-oriented.
• Able to work rotating shifts, weekends, and public holidays when required.

Responsibilities

• Be the friendly face of MORROW and help create memorable experiences for every member.
• Welcome and assist members, guests, and visitors throughout the facility.
• Support member tours, events, and day-to-day requests.
• Create a warm, professional, and welcoming environment that reflects the MORROW experience.
• Maintain cleanliness, organisation and presentation across all member-facing areas.
• Replenish towels, amenities, beverages and other supplies as needed.
• Conduct regular facility walkthroughs and promptly report any maintenance or safety concerns.
• Ensure all spaces are fully operational, inviting, and ready for member use at all times.
• Assist with opening and closing procedures.
• Support operational activities, event setups and special projects.
• Collaborate with teammates to ensure a seamless member journey.
• Take initiative and contribute wherever needed to support both the team and our members.

Job description

MORROW HEALTH

MORROW Health is Singapore’s largest integrated fitness and recovery destination, designed to help individuals build healthier, more resilient lives through intentional daily habits. Grounded in lifestyle medicine, MORROW Health brings together physical activity, nutrition, restorative sleep, stress management, avoidance of risky substances, and social connection through structured programmes and purpose-built environments that make sustainable lifestyle change achievable. Supported by evidence-informed practice and data from wearables and lifestyle inputs, MORROW Health helps members recognise patterns, build consistency, and stay accountable—turning insight into everyday action that supports long-term vitality, strength, and clarity, without medical diagnosis or treatment.

Location:Singapore
Reports To:Membership Experience Manager

Role Overview

Member Experience

Be the friendly face of MORROW and help create memorable experiences for every member.

• Welcome and assist members, guests, and visitors throughout the facility.
• Support member tours, events, and day-to-day requests.
• Create a warm, professional, and welcoming environment that reflects the MORROW experience.

Facility Readiness

Help ensure our spaces are always presented at the highest standard.

• Maintain cleanliness, organisation and presentation across all member-facing areas.
• Replenish towels, amenities, beverages and other supplies as needed.
• Conduct regular facility walkthroughs and promptly report any maintenance or safety concerns.
• Ensure all spaces are fully operational, inviting, and ready for member use at all times.

Team and Operations Support

• Assist with opening and closing procedures.
• Support operational activities, event setups and special projects.
• Collaborate with teammates to ensure a seamless member journey.
• Take initiative and contribute wherever needed to support both the team and our members.

What We're Looking For

We're looking for someone who enjoys helping people, pays attention to the little details, and takes pride in creating great experiences.

No prior experience is required. If you have a positive attitude, are reliable, and eager to learn, we'd love to hear from you.

• Friendly, approachable, and service-oriented
• Strong communication and interpersonal skills
• Positive attitude with a willingness to learn
• Reliable, proactive, and team-oriented
• Comfortable working in a fast-paced environment
• Able to work rotating shifts, weekends, and public holidays when required

At MORROW, we believe wellness is in the details. From a warm welcome to a well-prepared space, every interaction shapes a member's experience. As part of our team, you'll help create an environment where people feel cared for, comfortable, and supported.