Part Time Junior Service Associate (Upper Thomson)

Workstream; Singapore; On-site; SGD 13,000 - 31,000; Part time

Job summary

Plain Vanilla Bakery Singapore is seeking a friendly front-of-house team member to manage seating, guest flow and ensure prompt service while upholding brand standards.

You will be fluent in English, able to work weekends and holidays, learn the menu, take orders accurately, prepare neat takeaway packaging, keep the dining area clean, and work well both independently and in a team.

Qualifications

• Customer service experience is preferred.
• Fluent English communication is required.
• Able to work in a team and adapt to shifts.

Responsibilities

• Manage front-of-house service and guest flow.
• Explain menu and products confidently to customers.
• Handle order taking and ensure neat takeaway packaging.
• Maintain cleanliness and create a welcoming environment.
• Follow waste reduction and safe handling practices.

Skills

Customer service

Fluent English

Teamwork

Shift flexibility

Guest interaction

Job description

Responsibilities:

• Manage front-of-house service, including seating arrangements and guest flow coordination.
• Serve products promptly and in accordance with brand presentation standards.
• Answer phone calls professionally and provide accurate store information to customers.
• Be fully familiar with the menu and all products sold, and confidently explain them to customers.
• Handle the order-taking process and ensure accurate and neat packaging for takeaway items.
• Maintain overall store cleanliness, including dining and service areas, to ensure a welcoming environment.
• Follow material handling protocols to ensure minimal waste and safe use of resources.

Requirements:

• Minimum 1 year of service experience is preferred but not necessary. Training will be provided to those without experience.
• Must be able to commit to work for at least 4 months.
• Must be able to work a minimum of 18.5 hours per week (including 1 day on the weekend).
• Have good work ethics, initiative and willingness to learn.
• Warm and cheerful personality.
• Able to communicate well with customers.
• Fluent in English, any other language is a plus.
• Able to work independently and in a team.
• Willing to work shifts, weekends and public holidays.

Plain Vanilla Bakery it started out with a simple, earnest ambition to create and share some good old-fashioned cake with our local community; cake that was made with real wholesome ingredients, and was familiar and comforting. In a world of mass-produced confections, we wanted to go back to basics and bake like our mums and grandmothers used to - moist red velvet cupcakes topped with vanilla buttercream, apple pound cake drizzled with caramel, decadent chocolate brownies, warm and fudgey on the inside. The kind of scents, flavours, and textures that make us nostalgic for days gone by.