Outpatient Nurse Manager — Lead Team, Elevate Care

Recruit Express Pte Ltd; Singapore; On-site; SGD 67,000 - 100,000; Full time

Benefits offered by this job

Office hours

Career progression

Respectful healthcare setting

Job summary

Recruit Express Pte Ltd is seeking an experienced Nurse Manager to lead the nursing team in specialist outpatient clinics. The role focuses on delivering safe, patient-centred care with strong clinical standards and smooth day-to-day clinic operations during office hours.

You will manage clinical quality, staff development and collaboration with doctors and administrative teams to enhance patient experience and ensure compliance with accreditation standards.

Qualifications

• 8+ years of nursing experience with supervisory or charge nurse exposure.
• Outpatient, ambulatory or medical-surgical background; advanced nursing qualifications are a plus.
• Strong leadership, coaching and people management abilities.
• Excellent stakeholder management and communication skills.
• Sound judgement in handling escalations and patient feedback and familiarity with audits and accreditation processes.

Responsibilities

• Lead, supervise and develop the nursing team across specialist outpatient clinics.
• Oversee daily clinic operations, patient flow and manpower deployment to meet service demands.
• Ensure compliance with nursing standards, infection control and patient safety requirements.
• Drive quality improvement initiatives and monitor key clinical and service indicators.
• Manage incident reporting, investigation and service recovery with relevant stakeholders.
• Plan rosters, manage leave and ensure appropriate skill mix for each clinic session.
• Mentor and appraise nurses and identify training needs.
• Collaborate with doctors, allied health, operations and admin teams to improve patient experience.
• Support budget planning and efficient use of manpower, consumables and equipment.
• Contribute to policy updates, audits and accreditation readiness.

Skills

Nurse management

Leadership

Stakeholder management

Communication

Quality improvement

Education

Nursing degree/diploma with SNB registration

Job description

Recruit Express Pte Ltd is seeking an experienced Nurse Manager to lead the nursing team in specialist outpatient clinics. The role focuses on delivering safe, patient-centred care with strong clinical standards and smooth day-to-day clinic operations during office hours.

You will manage clinical quality, staff development and collaboration with doctors and administrative teams to enhance patient experience and ensure compliance with accreditation standards.