Outlet Operations & Service Manager

the golden whale international pte. ltd.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

the golden whale international pte. ltd. is seeking an outlet manager to oversee stall/kiosk operations, ensuring smooth day-to-day running, inventory control and quality of service.

You will manage labour, costs, training and staff discipline, while driving profitability and looking for continual improvements to processes and marketing initiatives.

Responsibilities

• Responsible for operational and management of stall/kiosk, monitor and ensure smooth operations of his / her respective outlet.
• Manage the location’s inventory, food, labour and operating costs
• Maintain consistency in quality of food & beverage service, cleanliness of his / her respective outlet.
• Streamline operations procedures to improve efficiencies and optimize profitability
• Assist in the development and implementation of new food items and marketing programs
• To suggest new improved ways to every aspect of the business operations, including food, service, staff image etc.
• To optimize manpower with proper planning and allocation
• Ensure high service standard and customer satisfaction
• Staff recruitment and training
• Motivate staff and enforcing staff discipline and compliance to policies
• Conduct / attend outlet meetings and training sessions as required
• Ensure that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage

Job description

Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

THE GOLDEN WHALE INTERNATIONAL PTE. LTD.

outlet / Area Manager

THE GOLDEN WHALE INTERNATIONAL PTE. LTD.

outlet / Area Manager

Islandwide

Full Time

Manager

2 years exp

F&B

THE GOLDEN WHALE INTERNATIONAL PTE. LTD.

outlet / Area Manager

MCF-2026-1355809

Islandwide

Full Time

Manager

2 years exp

F&B

$3,200 to $4,200 Monthly 4 applications Posted 06 Aug 2026 Closed on 20 Aug 2026

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Staff Roster

Manpower Planning

Food Product Marketing

Staff Recruitments

Ensuring Food Quality

Ensuring Customer Satisfaction

Motivate Staff

Optimize Production Processes

Operational Monitoring

Sanitation of Equipment

Material Preparation

Training Sessions

Business Innovation and Improvement

Conducting

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