Outlet Manager

craig road property holdings pte. ltd.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Mondrian Singapore Duxton seeks an Outlet Manager to support the F&B Director in overseeing all facets of the outlet, ensuring a high level of guest service through consistent, thoughtful staff performance. The role involves hiring, training, supervising and disciplining staff, and guiding service standards to align with brand expectations.

You will manage budgets, inventory, events and staff scheduling while driving revenue through engaging guest experiences and collaboration on menu

Qualifications

• Experience leading an F&B outlet or similar operation.
• Proven ability to manage budgets and staff performance.
• Strong focus on guest service and quality standards.

Responsibilities

• Oversee outlet operations per F&B Director guidance.
• Hire, train, supervise and discipline staff.
• Monitor budgets and inventory to meet costs of sales.

Skills

Staff management

Guest service

Budgeting

Event management

Staff training

Regulatory compliance

Inventory control

Talent selection

Communication

Job description

The Outlet Manager will assist the F&B Director in overseeing all facets of the outlet. He must maintain and control a high level of guest service. This is achieved by ensuring consistent and thoughtful service, demonstrated by the restaurant staff. The Assistant Outlet Manager is also responsible for the hiring, training, supervising, and disciplining of the staff.

• Promote restaurant business and continually increase database contacts
• Ensure the restaurant ethos is in line with Mondrian Singapore Duxton standards are consistently maintained
• Ensure and promote compliance with all local liquor, health and sanitation regulations
• Manage and provide direction to all bar employees on the floor during shifts and events
• Hold staff accountable to uphold uniform and grooming standards to the highest level
• Ensure that staff receives consistent and proper communication (verbal, email, memos etc)
• Monitor departments performance with respect to the restaurant budgets
• Monitor and maintain proper inventory to ensure it's in line with budgeted cost of sales
• Seek out and produce events to generate revenues for the property
• Hold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on property
• Consistently monitor quality of service and product delivered on property
• Collaborate on needs of departmental staff scheduling
• Instruct staff in on-going training to uphold service standards
• Coordinate menu sponsorship deals and menu product placement
• Interview employees and provide input on talent selection
• Assess employee performance and provide feedback annually and throughout the year

Tell it like it is- Authentic, honest, you mean it, sincere, true.Have fun and make friends - fun, energetic, whimsical, upbeat, "wink", casual.I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.Play to win - Original, cutting edge, new, "outside the box"; open to new possibilities, different.Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.