Outcome Customer Engineer, GCP, Google Cloud, South East Asia

Google; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Google is seeking a Mid-level Outcome Customer Engineer to join its Google Cloud team in Singapore. This role involves guiding customers in cloud technology adoption, ensuring they maximize their investment by clearing blockers and managing deployment plans.

The candidate will develop structured deployment strategies, align cross-functional teams, and support customer initiatives. Applicants should have a Bachelor's degree and at least 6 years of experience in cloud-native architecture or related fields.

Join Google to play a critical role in helping businesses across Southeast Asia transform digitally with cutting-edge cloud solutions.

Qualifications

• 6 years of experience in a customer-facing or support role.
• Experience with deployment planning and systems design.
• Strong communication skills with technical stakeholders.

Responsibilities

• Develop structured deployment plans across teams.
• Drive progress for customer workload transitions.
• Identify expansion opportunities during project execution.

Skills

Cloud native architecture

Customer engagement

Technical presentations

Object-oriented programming (Python, Java)

Education

Bachelor's degree or equivalent experience

Job description

Outcome Customer Engineer, GCP, Google Cloud, South East Asia

Location: Singapore

Level: Mid

Successful candidates may be required to obtain or currently possess CAT2A security clearance during their employment.

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management, programming languages, debugging, or systems design.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

• Experience promoting technical solutions in one or more of the following areas: infrastructure modernization, application modernization, data management, data analytics, AI, networking, migrations or security.
• Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.
• Experience working with product and capacity teams to resolve technical and capacity blockers.
• Experience with Google Cloud products and differentiation from competition.
• Experience in developing and deploying solutions in a fluid, digital-native environment.

About the job

The Google Cloud Platform (GCP) team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security and reliability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes using technology to connect with customers, employees and partners.

As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will partner with a cross-functional team at Google, to drive initial and ongoing business growth for our customers, providing technical advisory, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Develop and orchestrate a structured, deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
• Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible. Maintain awareness of progress against the delivery plan, providing support to customers or partners during ramp, delivery, migration, or implementation phases.
• Identify expansion opportunities for new workloads within the account during project execution.
• Drive the product usage to help customers realize value on an ongoing basis and secure future agreement renewals.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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