Order Fulfillment Coordinator - 1-Year Contract

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 23,000 - 39,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a detail-oriented Order Processing and Logistics support professional for a 1-year role in Bendemeer, Singapore. The role focuses on preparing and prioritizing customer orders to ensure steady workflow across the Order Processing team.

You will verify order details against SLAs, coordinate with Logistics and Customer Service for timely fulfilment, and assist with packing, dispatch, and ad-hoc delivery requests.

Qualifications

• Min Diploma in Logistics/Supply Chain/Business or similar w min 2 yrs of relevant experience, preferably in pharmaceutical/life science/medical device industries

Responsibilities

• Prepare and prioritize customer orders to ensure a continuous workflow for the Order Processing team.
• Process customer orders accurately and efficiently in accordance with established procedures and SLAs.
• Verify order information including product availability, pricing, customer details and shipping requirements prior to processing.
• Monitor order queues and coordinate with Logistics to maintain smooth order flow.
• Update order status accurately within the Order Management System.
• Identify and resolve routine order discrepancies, escalating complex issues where necessary.
• Coordinate with Customer Service, Warehouse and Logistics to ensure timely order fulfilment.
• Support inventory reconciliation and order verification activities where required.
• Identify workflow bottlenecks and recommend process improvements to enhance operational efficiency.
• Prepare, pack and organise completed orders for dispatch.
• Coordinate with external delivery providers and act as the point of contact for delivery-related matters.
• Ensure special delivery requests and urgent deliveries are fulfilled accordingly.
• Handle ad-hoc collection and delivery requests, including internal document runs and banking activities where required.

Skills

Order processing

Logistics coordination

Inventory reconciliation

Customer service

Education

Diploma in Logistics/Supply Chain/Business

Job description

Recruit Express Pte Ltd is seeking a detail-oriented Order Processing and Logistics support professional for a 1-year role in Bendemeer, Singapore. The role focuses on preparing and prioritizing customer orders to ensure steady workflow across the Order Processing team.

You will verify order details against SLAs, coordinate with Logistics and Customer Service for timely fulfilment, and assist with packing, dispatch, and ad-hoc delivery requests.