Operations Technician

GlaxoSmithKline Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

GlaxoSmithKline Pte Ltd in Singapore is seeking an Operations Technician to lead day-to-day production activities, coach operators, and collaborate with engineers and quality teams to ensure safe, compliant and reliable supply. You will use practical problem solving to remove barriers and drive improvements in a hands-on role.

You will supervise and mentor technicians, participate in readiness activities for campaigns or new process transfers, and support good documentation practices in a

Qualifications

• Minimum 3 years of hands-on experience in manufacturing, production, or technical trades.
• Demonstrated experience supervising or mentoring team members in a production environment.
• Clear written and spoken English and strong record-keeping skills.
• Able to work full time on-site during the day shift and support handovers as required.

Responsibilities

• Lead day-to-day production activities to meet safety, quality and output targets.
• Perform set-up, changeovers and handovers with correct procedures and documentation.
• Coach and mentor junior technicians and operators through on-the-job training and feedback.
• Carry out routine equipment inspections and basic maintenance; coordinate with engineers for complex fixes.
• Support investigations into operational issues, gather evidence and implement corrective actions.
• Lead small improvement projects to increase efficiency and reduce waste.

Skills

Data Integrity

Detail-Oriented

Digital Fluency

Emergency Response

Financial Acumen

GxP Regulations

Lean Management

Manufacturing Processes

Problem Solving

Production Management

Project Coordination

Quality Compliance

Regulatory Compliance

Risk Awareness

Site Operations

Education

NITEC / ITE / Polytechnic diploma or equivalent

Job description

You will join our Singapore manufacturing team as an Operations Technician. You will lead day-to-day production activities, coach operators, and work with engineers and quality colleagues to ensure safe, compliant and reliable supply. You will use practical problem solving to remove barriers and improve how we work. We value people who are curious, collaborative and committed to learning. This role offers hands-on leadership experience, clear career growth and the chance to make a real impact by uniting science, technology and talent to get ahead of disease together.

Responsibilities

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:

• Perform shift production activities during the day shift to meet safety, quality and output targets.
• Perform set-up, changeovers and handovers while ensuring correct procedures and documentation are followed.
• Coach and mentor junior technicians and operators through on-the-job training and feedback.
• Carry out routine equipment inspections, basic maintenance and preventative tasks using hand tools and work with engineers for complex fixes.
• Support investigations into operational issues, gather evidence, and help implement corrective and preventive actions.
• Suggest and lead small improvement projects that increase efficiency, reduce waste or improve quality.
• Take ownership for safe and compliant operations across your area each day.
• Ensure batch records, logbooks and other documents are accurate and meet good documentation practice.
• Run effective shift handovers and team briefings to keep work coordinated and transparent.
• Work closely with engineering, quality and materials colleagues to resolve issues and maintain supply.
• Maintain good housekeeping and ensure work areas meet site safety and cleanliness standards.
• Help lead readiness activities for campaigns, trials or new process transfers as required.

Basic Qualification

We are seeking professionals with the following required skills and qualifications to help us achieve our goals:

• NITEC, ITE, Polytechnic diploma or equivalent technical qualification.
• Minimum 3 years of hands‑on experience in manufacturing, production, or technical trades.
• Practical experience operating and maintaining production or utility equipment.
• Demonstrated experience supervising or mentoring team members in a production environment.
• Clear written and spoken English and strong record‑keeping skills.
• Able to work full time on‑site during the day shift and support handovers as required.

Preferred Qualification

If you have the following characteristics, it would be a plus:

• Prior experience in pharmaceutical, biotech or regulated manufacturing environments.
• Knowledge of good manufacturing practices and strong quality mindset.
• Experience with basic troubleshooting tools and root‑cause analysis.
• Familiarity with materials handling equipment and inventory practices.
• Basic computer literacy for recording data and using production systems.
• Interest in progressing into technical specialist, process support or supervisory roles.

Skills

Data Integrity, Detail-Oriented, Digital Fluency, Emergency Response, Financial Acumen, GxP Regulations, Lean Management, Manufacturing Processes, Problem Solving, Production Management, Project Coordination, Quality Compliance, Regulatory Compliance, Risk Awareness, Site Operations

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact ••••@gsk.com. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

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