Operations Support Engineer - GCP (JD#11278)

SCIENTE INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

SCIENTE INTERNATIONAL PTE. LTD. is seeking an Operations Support Engineer to back a GCP-based data analytics and reporting platform across Financial Markets, Trading, Risk, and Finance.

You will focus on production support, incident management, SQL troubleshooting, monitoring, automation, CI/CD, and platform reliability while partnering with global Agile teams. The role requires hands-on GCP experience, strong SQL skills, ITIL familiarity, and effective stakeholder communication.

Qualifications

• Minimum 3-4 years hands-on experience in GCP including BigQuery, GCS, Compute Engine, GKE, Monitoring or Logging.
• Hands-on experience supporting GCP-based data analytics platforms.
• Strong SQL and data analysis skills; ITIL incident/change management familiarity.

Responsibilities

• Provide production and application support for GCP-based data analytics platforms.
• Manage incidents, problems, and root cause analysis (RCA).
• Monitor performance and observability using Grafana, Prometheus, and ELK/Kibana.
• Drive automation, CI/CD, and operational improvements.
• Troubleshoot SQL, application, performance, and data-quality issues.
• Support testing, releases, and production deployments.
• Collaborate with business, development, infrastructure, and cross-functional teams.
• Maintain runbooks, knowledge articles, and technical documentation.
• Participate in Agile/Scrum activities and global on-call rotation.

Skills

GCP / Google Cloud

BigQuery

GCS

Compute Engine

GKE

Cloud Monitoring

Cloud Logging

SQL & Data Analysis

Incident & Problem Management

Grafana / Prometheus / ELK

CI/CD & Automation

ITIL

Agile / Scrum

Job description

Job Summary

We are looking for an Operations Support Engineer to support a GCP-based data analytics and reporting platform for Financial Markets, Trading, Risk, and Finance. The role focuses on production support, incident management, SQL troubleshooting, monitoring, automation, CI/CD, and platform reliability, while collaborating with global Agile teams and stakeholders.

Mandatory Skill-set

• Minimum 3-4 years of hands-on experience in GCP / Google Cloud, including services such as BigQuery, GCS, Compute Engine, GKE, Cloud Monitoring, or Cloud Logging;


• Hands-on experience supporting GCP-based data analytics platforms;


• Strong SQL and data analysis skills;


• Experience in production/application support, incident and problem management;


• Hands-on experience with Grafana, Prometheus, ELK/Kibana, or similar observability tools;


• Experience with CI/CD, automation, and monitoring;


• Strong troubleshooting skills across performance, reliability, and data-quality issues;


• Strong communication and stakeholder management skills;


• Experience working in an Agile/Scrum environment;


• Strong knowledge of ITIL processes, with hands-on experience in Incident, Problem, and Change Management; ITIL certification is a plus.

Desired Skill-set

• Exposure to Financial Markets, Trading, Risk Management, or Banking is preferred;


• Strong team player with a positive, proactive, and collaborative attitude;


• Excellent communication and interpersonal skills with the ability to work with diverse teams.

Responsibilities

• Provide production and application support for GCP-based data analytics platforms;


• Manage incidents, problem management, and root-cause analysis (RCA);


• Monitor performance, reliability, and observability using ELK, Grafana, and Prometheus;


• Drive automation, CI/CD, and operational improvements;


• Troubleshoot SQL, application, performance, and data-quality issues;


• Support testing, releases, and production deployments;


• Collaborate with business, development, infrastructure, and cross-functional teams;


• Maintain runbooks, knowledge articles, and technical documentation;


• Participate in Agile/Scrum activities and global on-call/standby rotation.

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639