Operations Solutions Leader

PRIMARIUS STAFFING PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A staffing solutions company in Singapore is seeking an Operations Solutions Manager responsible for improving operations through the design and management of effective solutions. The role involves analyzing processes, developing workflows, implementing tools, and leading projects to enhance productivity. Candidates should possess strong skills in operations and project management, communication, and a customer-oriented mindset. This position supports the overall growth and efficiency of the business.

Responsibilities

• Analyse current processes and identify areas to improve productivity.
• Develop new operational workflows, SOPs, and automation solutions.
• Implement tools or systems to improve speed, accuracy, and cost efficiency.
• Monitor KPIs and performance trends to ensure targets are met.
• Understand business problems and design practical operational solutions.
• Lead projects that introduce new processes, technology, or service models.
• Test new solutions and refine them based on feedback.
• Track operational data and generate performance reports.
• Use data to make informed decisions and optimize operations.
• Support operations teams with training on new tools or processes.

Skills

Operations management

Project management

Problem solving & root-cause analysis

Process improvement (Lean, Kaizen, or Six Sigma)

Data analysis (Excel, Sheets, or BI tools)

Documentation (SOP writing, workflow diagrams)

Strong communication

Leadership & teamwork

Good time management

Adaptability in fast-changing environments

Customer-oriented mindset

Job description

A staffing solutions company in Singapore is seeking an Operations Solutions Manager responsible for improving operations through the design and management of effective solutions. The role involves analyzing processes, developing workflows, implementing tools, and leading projects to enhance productivity. Candidates should possess strong skills in operations and project management, communication, and a customer-oriented mindset. This position supports the overall growth and efficiency of the business.