Operations Manager (F&B)

rn care pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

RN Care Pte. Ltd. is hiring for a senior operations leadership role in Singapore to drive financial performance and oversee multiple restaurant outlets. You will manage budgets, forecasts, and cost controls while guiding a team of area and restaurant managers to sustain high service standards.

The role emphasizes P&L accountability, strategic outlet openings, and ensuring SOP compliance to deliver superior customer experiences.

Qualifications

• Diploma or Degree in Hospitality Management, F&B Management, or Business Management.
• 8–10 years of relevant experience in multi-outlet restaurant operations with managerial scope.
• Strong understanding of P&L, budgeting, forecasting, cost control, and business development.

Responsibilities

• Responsible for financial performance of casual brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings
• Oversee the daily operations / outlets
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors, and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the Director, Operations from time to time

Skills

P&L Management

Budgeting

Forecasting

Cost Control

Team Leadership

Operations Management

Multi-outlet Management

Education

Hospitality/F&B/Business Management

Job description

Job Description

• Responsible for financial performance of casual brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings
• Oversee the daily operations / outlets
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors, and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the Director, Operations from time to time

Requirements

• Diploma or Degree in Hospitality Management, Food & Beverage Management, Business Management, or a related discipline
• Minimum 8-10 years of relevant experience in Food & Beverage or multi-outlet restaurant operations, with several years in a managerial or senior leadership position
• Proven experience managing multiple outlets, teams, and restaurant operations
• Strong understanding of P&L management, budgeting, forecasting, cost control, and business development

RN Care Pte. Ltd.
EA License No: 17C8900