Operations Manager – Central Kitchen

SHEIK ALLAUDDIN COPPER POT DUM BIRIYANI PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Career development

Leadership role

Collaborative environment

Job summary

SHEIK ALLAUDDIN COPPER POT DUM BIRIYANI PTE. LTD. is seeking an experienced Operations Manager to oversee the central kitchen and catering operations, driving excellence in production, service quality, and food safety.

You will lead cross‑functional teams, plan production and procurement, monitor KPIs, optimise costs, and collaborate with sales for corporate catering and large events while upholding SFA, halal, HACCP and hygiene standards.

Qualifications

• 3+ years in operations management in catering, hospitality, or food production.
• Proven ability to lead large teams and coordinate multi-department operations.
• Strong planning, scheduling, and KPI-driven improvement.
• Knowledge of SFA regulations, halal requirements, HACCP, and food hygiene.

Responsibilities

• Lead daily operations of central kitchen and events to ensure efficient production and timely catering.
• Develop strategies to improve productivity, cost efficiency, and service quality.
• Plan production schedules coordinating procurement, logistics, and kitchen.
• Manage manpower planning, scheduling, performance, and development.
• Monitor inventory and oversee procurement to minimise waste.
• Establish SOPs to improve consistency and compliance.
• Ensure compliance with SFA, halal, workplace safety, HACCP, and hygiene standards.
• Analyze KPIs and implement corrective actions.
• Negotiate with suppliers and manage vendor relationships.
• Coordinate islandwide catering deliveries and event operations.
• Collaborate with Sales/BD to support corporate catering and weddings.
• Prepare operational reports, budgets, forecasts, and performance updates.
• Drive continuous improvement and digitalisation initiatives.

Skills

Operations management

Leadership

Cross-functional teams

Process improvement

Food safety & HACCP

Data-driven decision making

Communication

Education

Bachelor’s degree or Diploma in Business/Operations/Hospitality

Job description

We are seeking an experienced and motivated Operations Manager to oversee the day-to-day operations of our central kitchen and catering business. The successful candidate will be responsible for leading operational excellence, ensuring food safety and quality standards, managing manpower, improving productivity, and supporting the company's continued business growth.

This is a leadership role requiring strong operational management experience within the catering, food manufacturing, hospitality, or central kitchen industry.

Key Responsibilities

• Lead and manage the daily operations of the central kitchen & events operations to ensure efficient production and timely fulfilment of catering orders.
• Develop and implement operational strategies to improve productivity, cost efficiency, and service quality.
• Plan production schedules and coordinate with procurement, logistics, warehouse, sales, and kitchen departments.
• Manage manpower planning, staff scheduling, performance management, and workforce development.
• Monitor inventory levels and oversee procurement planning to ensure adequate stock availability while minimising waste.
• Establish and maintain Standard Operating Procedures (SOPs) to improve operational consistency.
• Ensure compliance with Singapore Food Agency (SFA) regulations, halal requirements, workplace safety regulations, HACCP, and food hygiene standards.
• Analyse operational data and key performance indicators (KPIs) to identify improvement opportunities and implement corrective actions.
• Manage vendor relationships and negotiate with suppliers to optimise operational costs.
• Coordinate logistics planning to ensure timely islandwide catering deliveries and event operations.
• Work closely with the Sales and Business Development team to support corporate catering, wedding functions, and large-scale events.
• Prepare operational reports, budgets, manpower forecasts, and business performance updates for senior management.
• Lead continuous improvement initiatives, digitalisation projects, and operational process enhancements.

Requirements

• Bachelor's Degree, Diploma, or equivalent qualification in Business Management, Operations Management, Supply Chain, Hospitality Management, Food Science, or any bachelor degree discipline.
• Minimum 3 years of relevant experience in operations management within the catering, hospitality, food manufacturing, central kitchen, or food service industry.
• Proven experience managing cross-functional teams and large-scale food production operations.
• Excellent leadership, communication, planning, and organisational skills.
• Strong analytical and problem-solving abilities with experience using operational KPIs to drive improvements.
• Proficient in Microsoft Office applications and operational reporting tools.
• Ability to work in a fast-paced environment and manage multiple priorities.

Preferred Qualifications

• Experience managing central kitchen operations with high-volume daily production.
• Experience overseeing logistics, procurement, and inventory management.
• Professional certification in operations, food safety, quality management, or project management is an advantage.

What We Offer

• Competitive salary commensurate with experience.
• Career development opportunities.
• Leadership role in a growing catering and food service business.
• Opportunity to lead operational improvements and business expansion initiatives.
• Supportive and collaborative working environment