OPERATIONS MANAGER

NEXUS KITCHEN PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

NEXUS KITCHEN PRIVATE LIMITED in Singapore is seeking an operational manager to oversee food operations and ensure compliance with safety regulations. The role entails developing policies and managing daily operations while improving productivity and service quality.

Key responsibilities include handling budgeting, recruiting staff, and optimizing workflows. The ideal candidate will demonstrate strong leadership and a commitment to maintaining high service standards.

Responsibilities

• Develop and implement operational policies and procedures for food and business operations.
• Manage daily food operations and oversee kitchen staff.
• Ensure compliance with legal regulations and food safety standards.
• Monitor employee performance and provide training and feedback.
• Handle budgeting and resource allocation for operational goals.

Job description

Job Description & Requirements

• Develop and implement operational policies and procedures to ensure efficient food and business operations
• Enhance systems, workflows, and operational best practices to improve productivity and service quality
• Manage daily food operations, including overseeing kitchen operations, operational staff, and administrative coordination
• Ensure operational processes comply with legal regulations, food safety standards, and company policies
• Uphold workplace health and safety standards and ensure compliance with hygiene regulations
• Monitor employee and team performance, providing coaching, training, and performance feedback
• Handle budgeting, forecasting, and resource allocation to support operational and strategic goals
• Collaborate with cross-functional departments to align operations with business objectives
• Build and maintain strong relationships with vendors, suppliers, and service providers
• Negotiate contracts and pricing arrangements with suppliers and vendors
• Manage inventory control, procurement, stock replenishment, and supply chain coordination
• Implement quality assurance measures and monitor operational KPIs to maintain product and service standards
• Enhance customer service quality and overall customer satisfaction
• Analyze operational data to identify process improvements, productivity enhancements, and cost-saving opportunities
• Optimize operational workflows and processes for efficiency and cost-effectiveness
• Monitor food preparation and operational processes to ensure consistent quality standards
• Oversee staffing plans, recruitment, scheduling, onboarding, and staff training
• Prepare and report on operational efficiency, productivity, and quality performance
• Foster teamwork, innovation, and productivity through effective communication and leadership
• Stay updated on industry trends, food operations practices, and regulatory requirements
• Support the implementation of new technologies, systems, and operational improvements
• Maintain sustainable and efficient service operations
• Handle operational issues and support conflict resolution practices within the workplace