Operations Manager

M0; Remote; SGD 60,000 - 80,000; Full time

Job summary

A leading financial technology firm based in Singapore is seeking an experienced operations manager. This hands-on role emphasizes governance, risk, and compliance, managing workflows from minting to onboarding. The ideal candidate will have over 5 years in regulated institutions, with a strong interest in digital assets. This position supports global teams and offers a competitive compensation package with comprehensive health benefits, flexible work arrangements, and unlimited paid time off.

Benefits

Competitive compensation including a token grant

Comprehensive health benefits

Flexible work environment

Wellbeing allowance

IT equipment stipend

Annual professional development budget

Unlimited paid time off

Qualifications

• Minimum 5 years of experience in operations, compliance, internal audit, or risk within a regulated financial institution.
• Experience or strong interest in crypto, tokenized finance, or digital assets.
• Deep understanding of operational processes and compliance best practices.

Responsibilities

• Execute and oversee core operational workflows including mint/redemption processing.
• Codify existing operational practices into auditable policies and procedures.
• Partner with Finance, Compliance and Legal on audit readiness and governance reporting.

Skills

Problem Solving

Risk Awareness

Detail-Oriented

Collaborative

Strategic Thinking

Strong Communication

Job description

Intro

MXON is the first live Minter on the M0 Protocol, operating the infrastructure that transforms real‑world collateral like U.S. Treasuries into on‑chain monetary building blocks, $M, the programmable, composable foundation for builders to create application‑specific digital dollars through M0's $M Extensions. Incubated and funded by the M0 project, MXON plays a critical role in bringing institutional‑grade assets into the programmable money era.

About the Role

This is a hands‑on operations role with a strong emphasis on governance, risk, and compliance. You'll manage core workflows from minting and redemption to onboarding, reconciliations, and AML operations, while building the structures that ensure MXON operates with institutional rigor and audit and licensing readiness.

You'll join at a formative stage where your ideas and systems design will directly shape next‑generation financial infrastructure. We're looking for someone who combines the discipline of traditional finance with the agility of digital assets, and who thrives on bringing structure to dynamic environments.

Working closely with Finance, Legal, and external partners, you'll support audit preparation, risk assessments, and compliance planning. The role begins as an individual contributor but offers a clear path to build and lead a team as we scale globally and deepen our regulated footprint.

This role operates in the Americas or Asia timezones and collaborates closely with global teams across regions.

What You'll Do

• Execute and oversee core operational workflows, including mint/redemption processing, onboarding, and reconciliations and manage AML and transaction monitoring. Drive continuous process improvement and automation, embedding scalable best practices and controls into daily operations.
• Codify existing operational practices into auditable policies, procedures, and control frameworks, integrating traditional financial best practices within a crypto‑native operating model.
• Partner with Finance, Compliance and Legal on audit readiness, risk assessment, and governance reporting.
• Contribute to system and process design to ensure operational integrity, audit trails, and reporting functionality.
• Identify and mitigate non‑quantitative risks, maintaining structured risk registers and improvement plans.
• Support regulatory and audit preparations, maintaining clear documentation and control evidence.
• Interface externally with auditors, counterparties, and service providers as MXON's operational and compliance representative.

Qualifications

• Minimum 5 years of experience in operations, compliance, internal audit, or risk within a regulated financial institution.
• Experience or strong interest in crypto, tokenized finance, or digital assets. Basic understanding of blockchain infrastructure and crypto businesses.
• Deep understanding of operational processes, embedded controls, and compliance best practices, with a pragmatic drive to refine and scale them.
• Strong capability in writing and maintaining formal documentation (policies, SOPs, control frameworks).
• Balanced skill set - able to both execute day‑to‑day operations and design processes with attention to detail and control rigor.
• Cross‑functional collaboration experience across product, engineering, and corporate/control functions to deliver complex operational initiatives.
• Strong communication and stakeholder management skills - able to navigate between operational detail and strategic discussion, and build alignment with auditors, partners, and customers.

Skills & Attributes

• Problem Solver: Approaches issues analytically and proactively, turning ambiguity or friction points into clear, executable solutions that improve efficiency and control.
• Risk‑Aware: Proactively identifies and mitigates operational, counterparty, and compliance risks, maintaining a strong control mindset.
• Detail‑Oriented and Reliable: Holds a high bar for accuracy, documentation quality, and follow‑through.
• Strategic and Systems Thinking: Connects day‑to‑day execution to long‑term operational resilience and organizational goals.
• Collaborative: Works effectively across teams and time zones, contributing to a culture of openness and shared accountability.
• Builder Mentality: Sees beyond process to outcomes: designs and improves systems that make operations smarter, faster, and more resilient to deliver value to customers.

Benefits

• Competitive compensation including a token grant
• Comprehensive health benefits: medical, dental, and vision insurance fully sponsored by the company
• Flexible work environment with a global team—work remotely or from our NYC or Berlin hub
• Wellbeing allowance to support your physical and mental health
• IT equipment stipend to set up your ideal workspace
• Annual professional development budget to invest in your growth and skills
• Unlimited paid time off to take the time you need, when you need it