Operations Manager

SHUNYA PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A successful Indian fine dining restaurant in Singapore is seeking a Restaurant Operations Manager to enhance operational efficiency and drive guest satisfaction. The ideal candidate will have over 5 years of experience managing fine dining establishments, coupled with strong leadership and financial acumen. This role involves leading restaurant operations, training staff, and ensuring compliance with regulations. A passion for hospitality and excellent communication skills are essential.

Qualifications

• 5+ years of experience in restaurant management or operations.
• Proven track record in managing multiple fine dining restaurants.
• Strong understanding of financial statements and budgeting.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead daily restaurant operations to maintain high standards.
• Develop and implement strategies for sales and guest satisfaction.
• Monitor financial performance for operational efficiency.
• Recruit, train, and mentor restaurant staff.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Customer service

Financial analysis

Problem-solving

Communication

Tools

Microsoft Office Suite

Inventory management systems

CRM tools

Job description

Very successful Indian fine dining concept looking for a smart experienced player

Role Overview

We are seeking a highly skilled and experienced Restaurant Operations Manager to oversee and enhance the operational efficiency of our restaurant locations. In this pivotal role, you will be responsible for driving performance, elevating customer experience, and ensuring the successful execution of operational strategies aligned with our brand's mission and values.

Responsibilities

• Lead and manage daily restaurant operations to ensure high standards of food quality, customer service, and cleanliness
• Develop and implement operational strategies that drive sales, profitability, and guest satisfaction
• Monitor financial performance, including sales, labor costs, and inventory management to optimize operational efficiency
• Recruit, train, and mentor restaurant staff, fostering a culture of excellence and continuous improvement
• Conduct regular performance evaluations and provide constructive feedback to team members
• Ensure compliance with health and safety regulations, as well as company policies and procedures
• Collaborate with marketing and culinary teams to execute promotions and menu changes effectively
• Utilize data analytics to identify trends, solve problems, and drive operational improvements

Required and Preferred Qualifications

Required:

• 5+ years of experience in restaurant management or operations, with a proven track record of success
• 5+ Years of managing multiple fine dining restaurants especially Indian concepts
• Strong understanding of financial statements, budgeting, and cost control
• Exceptional leadership and team management skills, with the ability to motivate and develop staff
• Excellent communication and interpersonal skills, with a customer-centric mindset

Preferred:

• Experience with multi-unit restaurant operations
• Knowledge of point-of-sale systems and restaurant management software
• Food safety certification and knowledge of health and sanitation regulations

Technical Skills and Relevant Technologies

• Proficiency in Microsoft Office Suite, with a strong emphasis on Excel for financial analysis
• Experience with inventory management systems and scheduling software
• Familiarity with customer relationship management (CRM) tools

Soft Skills and Cultural Fit

• Strong problem-solving skills and the ability to make data-driven decisions
• Exceptional organizational skills and attention to detail
• A passion for hospitality and creating memorable guest experiences
• Adaptability and resilience in a fast-paced, dynamic environment

Location

Central and must be able to work shifts