Operations Lead: Drive Service Excellence & Team Growth

AURA CURTAIN PRODUCTION PTE. LTD.; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

Aura Curtain Production Pte. Ltd. in Singapore seeks an experienced operations supervisor to oversee daily business operations, ensuring smooth workflow and high service quality. You will lead and motivate staff, plan schedules, and report to management to support business growth.

The role requires strong leadership, effective communication, and proactive problem-solving to optimize resources and uphold service standards across the team.

Qualifications

• Relevant management experience preferred.
• Strong leadership and communication skills.
• Good problem-solving and decision-making abilities.
• Responsible, organised, and proactive approach to managing tasks and staff.

Responsibilities

• Oversee daily business operations to maintain efficiency and service standards
• Manage and motivate staff to achieve performance goals and foster a positive work environment
• Plan and coordinate work schedules to optimize resource allocation and meet operational demands
• Monitor staff performance and service quality to identify areas for improvement
• Resolve customer and operational issues promptly to ensure customer satisfaction
• Report operational status and business insights to management to support strategic growth

Skills

Leadership

Communication

Problem-solving

Organisation

Proactiveness

Job description

Aura Curtain Production Pte. Ltd. in Singapore seeks an experienced operations supervisor to oversee daily business operations, ensuring smooth workflow and high service quality. You will lead and motivate staff, plan schedules, and report to management to support business growth.

The role requires strong leadership, effective communication, and proactive problem-solving to optimize resources and uphold service standards across the team.