Operations & Fulfillment Lead - Complex Configs

Applied Materials, Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Applied Materials Singapore is seeking a proactive order fulfillment specialist who coordinates cross-functional activities to translate customer configuration requirements into buildable systems. You will partner with Manufacturing, Product Managers, and Engineering to process NSRs and manage shipment status, configuration changes, and commitments to customers.

You will drive the forecasting-to-shipment process, initiate lead-time change requests, and ensure booking requirements are complete,

Qualifications

• Experience translating customer configuration requirements into buildable systems within manufacturing guidelines.
• Experience processing non-standard requests (NSRs) from customers with product line managers and engineering.

Responsibilities

• Work in cross functional groups to translate customer configuration requirements into buildable systems within manufacturing business guidelines.
• Work with Product Line Managers or Product Managers and Engineering to process Non-standard requests (NSRs) from customers.
• Primary interface with Manufacturing Project Managers. Coordinate communications of order shipment status & configuration changes between manufacturing and account teams.
• Communicate status and maintenance of commitments to customers, including source inspections.
• Manage the order fulfillment process from forecast, manufacturing slot request, booking closure and shipment.
• Initiate customer requested inside lead-time change requests for approvals.
• Prepare clean booking checklist (CBC) to ensure all booking requirements (e.g., purchase orders, spec demonstration approvals (SDA), clarification letters, etc.) are complete.
• Escalate to management as needed to resolve booking or revenue issues.

Skills

Cross-functional collaboration

Customer requirements

Stakeholder management

Communication

Job description

Applied Materials Singapore is seeking a proactive order fulfillment specialist who coordinates cross-functional activities to translate customer configuration requirements into buildable systems. You will partner with Manufacturing, Product Managers, and Engineering to process NSRs and manage shipment status, configuration changes, and commitments to customers.

You will drive the forecasting-to-shipment process, initiate lead-time change requests, and ensure booking requirements are complete,