Operations Executive (Ward) - Healthcare Operations #HDC1

Recruit Express Pte Ltd; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a hands-on Ward Operations professional to coordinate the daily activities of the Ward Service Associate team. You will work closely with the Ward Supervisor to ensure efficient deployment of WSAs across wards and shifts.

The role requires a positive, proactive attitude and strong organizational skills to maintain service standards, support nursing staff, and meet patients' nutrition and dietary needs in a fast-paced healthcare setting.

Qualifications

• Bachelor's Degree or equivalent qualification, with relevant experience in operations, service, healthcare or a related environment.
• Hands-on, practical and able to work in a fast-paced operational environment.

Responsibilities

• Oversee the day-to-day operations of the Ward Service Associate (WSA) team with the Ward Supervisor.
• Coordinate and manage deployment of WSAs across ward operations and work patterns.
• Ensure service standards are maintained and patients' nutrition and dietary requirements are met.
• Collaborate with the Nursing team and stakeholders for smooth ward operations.
• Monitor inventory and ensure supplies are available for daily operations.
• Provide guidance and support to WSAs, ensuring tasks meet requirements.
• Own operational issues and drive timely practical solutions.
• Lead and support quality improvement initiatives to enhance efficiency and standards.
• Build positive relationships across staff and functions.
• Carry out other operational and ad hoc duties as required.

Skills

Operations

Healthcare

Leadership

Communication

Attention to detail

Education

Bachelor's degree

Job description

Looking for a hands-on operations role within a healthcare environment? Join a dynamic ward operations team where you'll play an important role in coordinating daily operations, supporting frontline staff and ensuring smooth service delivery across the wards.

What You'll Be Doing

• Oversee the day-to-day operations of the Ward Service Associate (WSA) team together with the Ward Supervisor.
• Coordinate and manage the deployment of WSAs across different ward operations and work patterns.
• Ensure service standards are consistently maintained and patients' nutrition and dietary requirements are met.
• Work closely with the Nursing team and other stakeholders to ensure smooth and efficient ward operations.
• Monitor inventory and ensure sufficient supplies are available for daily ward operations.
• Provide guidance and support to WSAs, ensuring tasks are carried out effectively and according to operational requirements.
• Take ownership of operational issues and work towards practical solutions in a timely manner.
• Lead and support quality improvement initiatives to enhance operational efficiency and service standards.
• Build positive working relationships across different levels of staff and functions.
• Carry out other operational and ad hoc duties as required.

What We're Looking For

• Bachelor's Degree or equivalent qualification, with relevant experience in operations, service, healthcare or a related environment.
• Junior candidates with a positive attitude and strong willingness to learn may be considered.
• Hands-on, practical and comfortable working in a fast-paced operational environment.
• Strong organisational skills with good attention to detail.
• Proactive, resourceful and able to work independently.
• Good problem-solving and leadership abilities, with the confidence to guide a frontline team.
• Strong interpersonal and communication skills with the ability to work effectively with nursing and operational teams.
• A positive, service-oriented mindset and willingness to take ownership of responsibilities.