Operations Analytics Lead for Scale-Up Performance

amplify health asia pte. limited; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

Amplify Health Asia Pte. Limited in Singapore is seeking a Senior Specialist, Business Operations & Analytics who will help build and scale our operational management system.

Reporting to the Head of Operations, you will define metrics, governance and operating rhythms to give leadership visibility into performance. You will lead cross-functional initiatives across Commercial, Product, Technology, Delivery, Finance, People and Operations to drive maturity.

Qualifications

• 5-8 years' experience in Business Operations, Strategy & Operations, Operational Excellence, Business Intelligence, PMO or Management Consulting.
• Experience building operational reporting, performance metrics and executive dashboards.
• Advanced experience with Power BI, Tableau, Looker or similar reporting platforms.
• Strong analytical and problem-solving skills with the ability to convert data into business insights.

Responsibilities

• Define and manage the key operational metrics that measure business performance and organisational health.
• Develop executive dashboards, scorecards and reporting frameworks to support leadership decision-making.
• Establish consistent KPI definitions, data standards and reporting governance across functions.
• Analyse operational performance, identify emerging risks and opportunities, and provide actionable recommendations.
• Partner with Finance, People, Product, Technology and Delivery teams to improve reporting quality and data integrity.
• Automate reporting processes and reduce manual effort through scalable reporting solutions.
• Design, document and continuously improve business processes across operational functions.
• Identify bottlenecks, inefficiencies and operational risks, implementing improvements that increase scalability and effectiveness.
• Develop standards, playbooks and governance frameworks that drive consistency across teams and markets.
• Lead continuous improvement initiatives focused on productivity, quality and operational effectiveness.
• Support implementation of new operating models, policies and business processes.
• Lead strategic operational initiatives from planning through execution.
• Coordinate stakeholders across multiple business functions to drive alignment and delivery.
• Establish project governance, success metrics, milestones and reporting mechanisms.
• Monitor progress, manage risks and elevate issues where necessary.
• Ensure initiatives deliver measurable business outcomes and operational improvements.
• Translate complex data into clear insights and recommendations for senior leadership.
• Conduct deep-dive analysis into operational performance, workforce productivity, resource utilisation and business outcomes.
• Support annual planning, forecasting and strategic business reviews through robust analysis.
• Develop business cases to support operational investments and organisational change initiatives.
• Track progress against organisational objectives and key business priorities.

Skills

Systems Thinker

Data-Driven Operator

Builder's Mindset

Cross-Functional Influencer

Commercially Minded

Outcome Focused

Education

Bachelor's degree in Business, Economics, Engineering, Data Analytics or a related discipline

Tools

Power BI

Tableau

Looker

Job description

Amplify Health Asia Pte. Limited in Singapore is seeking a Senior Specialist, Business Operations & Analytics who will help build and scale our operational management system.

Reporting to the Head of Operations, you will define metrics, governance and operating rhythms to give leadership visibility into performance. You will lead cross-functional initiatives across Commercial, Product, Technology, Delivery, Finance, People and Operations to drive maturity.