Operation Executive

Excelift Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A trusted lift contractor in Singapore seeks an Operations Executive to support customer relations and operational processes. Ideal candidates should have at least 2 years of experience, be proficient in Microsoft Office, and possess strong communication skills in English and Mandarin. This role offers a competitive remuneration package and the chance to integrate into a dynamic company poised for growth.

Benefits

Competitive remuneration package

Medical claims and paid medical leaves

Healthy work-life integration

Qualifications

• Minimum 2 years of working experience.
• Fluent written and verbal communication skills in English and ideally Mandarin.
• Competent in Microsoft Office applications.

Responsibilities

• Work with operations team to ensure responsive service.
• Plan and prepare technicians’ monthly servicing schedules.
• Attend and respond to enquiries on Permit-To-Operate matters.
• Generate quotations and assist with customer enquiries.
• Liaise with customers and vendors to complete jobs.
• Monitor and upkeep customer data in an organized manner.
• Build and maintain good relationships with customers and suppliers.
• Perform any other job duties as required.

Skills

Microsoft Office

Customer-oriented communication

Teamwork

Multi-tasking

Resourcefulness

Job description

Company Overview

For over 20 years, Excelift is a trusted lift contractor that install, upgrade and maintain lifts for some of the biggest institutions in Singapore. At Excelift, we value people above everything. We don't just do business, we connect people. We train, retain talents, and grow together as a company.

Because we are here to make and care for the best lifts we can, not the most lifts we could.

Job Description

As a pillar of the company, the Operations Executive will support our customers and the operations team. In this role, you will have the opportunity to learn about the ins-and-outs of the lift industry and apply this knowledge to assist the company and its customer.

Responsibilities

• Work with operations team to ensure responsive service and timely resolution of issues

• Plan and prepare technicians’ monthly servicing schedules to ensure timely servicing

• Attending and responding to enquiries on Permit-To-Operate related matters

• Generate quotations and assist with customers enquiries

• Liaise with customers and vendors to ensure jobs are completed on time

• Monitor and upkeep customer data in timely and organised manner

• Build and maintain good relationships with customers and suppliers

• Any other job duties as required

Requirements

• Min 2 years of working experience

• Competent in Microsoft Office (Excel, Word and Outlook)

• Customer-oriented with fluent written and verbal communication skills

• Good team player, pleasant disposition, able to multi-task and meet tight deadlines

• Resourceful and committed working attitude

• Preferably bi-lingual in English and Mandarin (to serve Mandarin-speaking clients)

Benefits

• Competitive remuneration package

• Medical claims and paid medical leaves

• Healthy work-life integration

• Part of a dynamic company on track for growth and expansion

Please send your resume via APPLY NOW indicating current and expected salary.

We regret that only shortlisted candidates will be notified.