Onsite CCTV & Access Control Field Engineer – Customer Care

AeqonTJ Pte Ltd; Singapore; On-site; SGD 28,000 - 45,000; Full time

Job summary

AEQON TJ, part of EXEO Group, is seeking a dedicated technician to maintain CCTV surveillance, EACS and related systems at project sites. You will perform site surveys, on-site technical support, and preventive and corrective maintenance to ensure reliable operation.

The candidate should have a Diploma or ITE in Electrical/Electronics/Security Engineering, be capable of work at height, and possess good problem-solving and communication skills; training will be provided.

Qualifications

• Diploma or ITE certification in Electrical/Electronics/Security Engineering
• Analytical and problem-solving abilities
• Good customer management and communication skills
• A good team player with the ability to multi-task
• Driven, self-motivated and ability to work independently
• Resilient and persistent
• Training will be provided
• Able to work at Height
• Have relevant working experiences in Changi Airport

Responsibilities

• Perform site survey with customers to capture essential requirements.
• Provide on-site technical support for A&A work orders received by Project and Customer Care departments.
• Carry out Preventive and Corrective Maintenance works on the CCTV surveillance, EACS and other Associate systems.
• Conduct testing & commissioning of cameras, EACS and other devices for integration with backend system switches.
• Prepare investigation and fault-finding reports, with root cause analysis, for submission to customers.
• Carry out risk assessments and always adhere to site safety requirements.
• Prepare & update fault logs and summary report for customers.
• Track & update records of all hardware inventory spares used.
• Able to perform frequent Work-at-Height activities safely and effectively, while actively participating in physically demanding manual work at project and maintenance sites.
• Perform 24x7 standby duties and/or covering shift duties to support operation team when necessary.

Skills

Analytical skills

Problem-solving

Customer management

Communication

Team player

Self-motivated

Independent worker

Able to work at height

Education

Diploma or ITE in Electrical/Electronics/Security Engineering

Job description

AEQON TJ, part of EXEO Group, is seeking a dedicated technician to maintain CCTV surveillance, EACS and related systems at project sites. You will perform site surveys, on-site technical support, and preventive and corrective maintenance to ensure reliable operation.

The candidate should have a Diploma or ITE in Electrical/Electronics/Security Engineering, be capable of work at height, and possess good problem-solving and communication skills; training will be provided.