Onsite Applications Engineer - Field Tech & Reliability

FLOWSERVE CORPORATE; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Flowserve is seeking an On-Site Applications Engineer permanently based at a customer facility. You will serve as the main technical interface for Flowserve mechanical seal products, working with engineering, service, and commercial teams to ensure reliable performance and customer satisfaction.

Responsibilities include supporting seal selections, conducting failure analyses, delivering customer training, and tracking KPI performance.

Qualifications

• Diploma or Degree in Mechanical Engineering or a related technical discipline.
• Preferably two years of customer-facing experience in applications, service, troubleshooting, rotating equipment, or design engineering.
• Experience with mechanical seals, pumps, compressors, rotating equipment, or the oil and gas industry is preferred.
• Strong technical knowledge of engineering drawings, equipment datasheets, process conditions, mechanical seal arrangements, and maintenance practices.
• Good analytical, troubleshooting, communication, planning, and customer-management skills.
• Proficiency in Microsoft Office; SAP and Power BI knowledge is an advantage.
• Willingness to work permanently at refinery, petrochemical, chemical-plant, or other industrial customer sites.

Responsibilities

• Maintain accurate site records, including equipment history, seal configurations, failure modes, repair history, recommendations, and action-item status.
• Track critical spare parts, repairable assets, seal inventory, and contingency requirements to support plant reliability and minimize downtime.
• Review equipment datasheets, process conditions, drawings, specifications, and site standards to ensure technically appropriate seal recommendations.
• Support the selection of mechanical seals, support systems, materials of construction, and design enhancements for new, upgraded, or problematic applications.
• Participate in monthly, quarterly, and annual customer performance reviews, presenting KPI performance, reliability trends, open actions, and improvement plans.
• Identify repeat failure patterns and recommend design changes, operational adjustments, maintenance improvements, or product upgrades to improve mean time between failures.

Skills

Mechanical engineering

Customer-facing experience

Seals & pumps

Technical drawings

SAP & Power BI

Client-site work

Education

Diploma or Degree in Mechanical Engineering

Tools

Microsoft Office

SAP

Power BI

Job description

Flowserve is seeking an On-Site Applications Engineer permanently based at a customer facility. You will serve as the main technical interface for Flowserve mechanical seal products, working with engineering, service, and commercial teams to ensure reliable performance and customer satisfaction.

Responsibilities include supporting seal selections, conducting failure analyses, delivering customer training, and tracking KPI performance.