On-Site Logistics Dispatcher: Timely Pickups & Driver Coordination

UPS; Singapore; On-site; SGD 27,900 - 39,060; Full time

Job summary

A leading logistics company in Singapore is looking for a Dispatcher to manage and coordinate pickups. This on-site position requires familiarity with Singapore's roads and effective communication with customers. Key responsibilities include assigning pickups, maintaining customer contact, and managing device distributions. The ideal candidate must demonstrate teamwork and customer service skills. Working hours are 5.5 days a week, including alternate Saturdays.

Qualifications

• Familiarity with Singapore roads and areas.
• Understanding of various processes, procedures, and operating hours.
• Ability to read and use systems with training.
• Ability to work together as a team.
• Ability to communicate effectively with internal and external customers.
• Ability to perform tasks that require light physical effort.

Responsibilities

• Assign pickups to drivers according to routes.
• Maintain constant contact with customers regarding delays.
• Ensure devices are correctly distributed to drivers.
• Follow up on pallet shipment requests.
• Support Customer Experience coordinator with missed pickups.
• Assist with package location and delivery requests.

Skills

Geographical Knowledge

Operational Plans Understanding

System Proficiency

Teamwork

Customer Service

Physical Requirements

Job description

A leading logistics company in Singapore is looking for a Dispatcher to manage and coordinate pickups. This on-site position requires familiarity with Singapore's roads and effective communication with customers. Key responsibilities include assigning pickups, maintaining customer contact, and managing device distributions. The ideal candidate must demonstrate teamwork and customer service skills. Working hours are 5.5 days a week, including alternate Saturdays.