On-Call Software Engineer: Troubleshooting & Integration

TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD.; Singapore; On-site; SGD 60,000 - 98,000; Full time

Job summary

TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD. is seeking a capable software support engineer in Singapore to diagnose and fix configuration, performance, and integration issues.

You will identify bugs, review app configurations, and coordinate with development, QA and support to ensure smooth software operation. The role requires 2–5 years of relevant experience, a degree in CS/Software Eng, and hands-on work with modern tech stacks like Node.js, React, Kafka, Keycloak, MQTT,

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 2-5 years of relevant professional working experience.
• Proven experience in software development and bug fixing.
• Strong troubleshooting skills with the ability to diagnose and resolve complex issues.
• Familiarity with software configuration management and performance monitoring tools.
• Experience with Node.js, React, Kafka, Keycloak, MQTT, Microservices, Docker, Kubernetes, Podman, MongoDB, and IBM MQ.
• Available for 24/7 standby and open to working overtime or in shift roles as needed.

Responsibilities

• Perform comprehensive troubleshooting to diagnose and fix issues related to software configuration, performance, and integration.
• Identify, analyze, and resolve coding bugs in a timely manner.
• Review and update app configurations to ensure optimal performance and compatibility.
• Assist in resolving integration issues with other systems and platforms.
• Provide technical support to customers and address their concerns effectively.
• Maintain detailed documentation of issues, solutions, and best practices.
• Work closely with development, QA, and support teams to ensure seamless software operation.

Skills

Troubleshooting

Bug fixing

Documentation

Customer support

System analysis

Education

Bachelor's degree in Computer Science / Software Engineering

Tools

Node.js

React

Kafka

Keycloak

MQTT

Microservices

Docker

Kubernetes

Podman

MongoDB

IBM MQ

Job description

TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD. is seeking a capable software support engineer in Singapore to diagnose and fix configuration, performance, and integration issues.

You will identify bugs, review app configurations, and coordinate with development, QA and support to ensure smooth software operation. The role requires 2–5 years of relevant experience, a degree in CS/Software Eng, and hands-on work with modern tech stacks like Node.js, React, Kafka, Keycloak, MQTT,