OMS First Choice (Continuous Improvement/ Lean) Advisor

DHL Germany; Singapore; On-site; Confidential; Full time

Job summary

DHL Germany in Singapore is seeking an OMS First Choice Advisor to overcome logistical challenges and ensure smooth warehouse operations. The role involves leading the implementation of operations management systems, training stakeholders on performance management tools, and driving standardization across all sectors. Ideal candidates should possess a Bachelor's degree in Supply Chain or Engineering, along with strong operational background and change management skills. The position offers opportunities for personal and professional growth within a diverse and inclusive environment.

Qualifications

• Bachelor's degree, preferably in Supply Chain or Engineering.
• Strong operational background in 3PL and/or Warehouse operations.
• Experience implementing Lean methodologies (Lean Six Sigma Green/Black Belt) is preferred.

Responsibilities

• Lead the implementation of the operations management system.
• Train and coach stakeholders on performance management and improvement tools.
• Drive standardization of processes across all sectors within DHL.

Skills

Operational management

Lean methodologies

Change management

Analytical thinking

Project management

Education

Bachelor's degree in Supply Chain or Engineering

Tools

WMS systems

MS Word

MS Excel

MS PowerPoint

PowerBI

Job description

About us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Responsibilities

As an OMS First Choice Advisor at DHL, you'll overcome daily logistical challenges to ensure warehouse operations run smoothly and deliver value to our customers. In a fast-paced environment, where every day is different, you'll have the autonomy to make decisions and be able to continually grow professionally.

• Lead the implementation of our operations management system.
• Drive the standardization of processes and continuous improvement tools across all sectors within DHL Supply chain.
• Drive the flow of value within new businesses and transformative projects using your operational and project experience
• Train and coach stakeholders on performance management, standardization, leadership and continuous improvement tools.
• Influence key stakeholders to drive change
• Work with systems engineer to implement and leverage on performance tracking and resource planning tools in a sustainable and efficient manner.

Detailed Responsibilities

• Take charge of the overall OMS governance for all sites, role modeling culture and behavior, change management expectations
• Train and coach the development of OMS culture infrastructure with site champion, owner and site management team
• Support site manager on span of control analysis and adjustment plan
• Support site leadership team to develop Excellence School (physical infrastructure, trainers, training program and materials) and ensure standardization across sites
• Ensure site management team adhere to the OMS standards and are focused to have shop floor team following the OMS standards and deliver continuous improvement initiatives with financial impact
• Review the standard training matrix and program with each site, including particularities, detailing processes that need to be covered during trainings
• Develop business cases at sites that are under OMS implementation
• Share experiences, business cases of successful implementations, best practices and capabilities of OMS with site leaders and OMS champion
• Support site OMS Champions to speed up on OMS coverage on sites
• Gather information for standardization control (focused on OMS culture) with sites and monitor the progress with site management team
• Review implementation status with each site and report to the country lead on accomplishments and critical points
• Work with OMS Engineer to set up and maintain system infrastructure
• Understand and address challenges with infrastructure, cultural and behavioral changes with OMS country lead
• Any other assignments from the OMS country lead

Requirements

• Bachelor's degree, preferably in Supply Chain or Engineering
• Strong operational background in 3PL and/or Warehouse operations is highly regarded
• Experience implementing Lean methodologies (Lean Six Sigma Green/ Black Belt)
• Strong change management skills; able to influence and manage stakeholders across different working levels
• Passionate individuals with high initiative will be very highly regarded.
• WMS systems experience highly regarded
• Strong analytical or out of the box thinking
• Project management experience
• Computer Aptitude (MSWord, MS Excel, MS Powerpoint, PowerBI)
• Independent, and able to work in a team in a fast-paced environment

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.