Officer, Markets Operations Control

Citigroup; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Citigroup is seeking a seasoned professional for the Markets Ops Control role in Singapore. You will ensure adherence to global policies, manage records and access reviews, and oversee outsourcing and MCA testing while driving process improvements and risk controls.

The position emphasizes collaboration across global clients, trading and operations teams. The ideal candidate has a university degree and 5–7+ years in top-tier financial institutions, with strong project management, leadership, and

Qualifications

• University degree or equivalent experience.
• 5-7+ years in a Tier 1 global financial institution.
• Ability to work under pressure and meet deadlines.
• Strong interpersonal skills and ability to interface with senior management.
• Strong risk management and control mindset.
• Excellent Project Management/UAT skills.
• Self-reliant, problem solver and results oriented.
• Demonstrated experience leading people and teams.

Responsibilities

• Ensure compliance with global and regional policies focusing on Operational Risk, MCA, Information Security and Records Management.
• Manage Records Management activities and access reviews for the supported businesses.
• Oversee outsourcing reviews and reporting per Third-Party Management Policy.
• Lead MCA testing of business activities and recommend improvements.
• Document Continuity of Business Plans and participate in projects.
• Escalate transaction processing issues and collaborate on solutions.
• Create and analyze moderately complex reports with leadership guidance.
• Ensure processes adhere to audit and control policies and perform GL-related duties.

Skills

Interpersonal skills

Risk management

Project management

Problem solving

Leadership

Results orientation

Education

University degree

Job description

At Citi , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi's Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We're currently looking for a high caliber professional to join our team as Officer, Markets Ops Control - Hybrid (Internal Job Title: Securities & Derivatives Intmd Analyst - C11) based in Singapore. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

We empower our employees to manage their financial well-being and help them plan for the future.

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you're expected to:

• Ensure compliance with global and regional functional policies with focus on Operational Risk, Manager's Control Assessment (MCA), Information Security and Records Management
• Manage Records Management related activities
• Manage access reviews for the supported businesses
• Manage Outsourcing related reviews and reporting in line with the requirements outlined by the Third-Party Management Policy
• Manage MCA testing of the Business activities
• Manage process reviews and provide recommendations for improvement and automation
• Manage documentation of Continuity of Business Plans
• Participate in and/or lead projects as assigned
• Escalate transaction processing issues to the appropriate channels and collaborate on a solution
• Design and analyze moderately complex reports, in coordination with standards set by direct leadership
• Ensure processes adhere to audit and control policies
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies
• Participate in the periodic General Ledger (GL) proofing exercises as directed
• Overseeing and executing critical core operations activities to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Facilitating risk close out for market transactions, as an invested Operations partner and advisor for the Organisation.
• Daily Collaboration across Global Clients, Trading, and Operations teams to provide solutions and identify/resolve root cause.
• Acting as key point of contact for the team across internal and external stakeholders
• Identifying trends, synergies and weaknesses across products and regions
• Recommending control enhancements as needed

As a successful candidate, you'd ideally have the following skills and exposure:

• University degree or equivalent experience
• 5-7+ years of relevant experience in Tier 1 global financial institutions
• Ability to work under pressure and manage to deadlines in a fast-paced environment.
• Strong interpersonal skills and ability to interface with senior management
• Strong risk management and control mindset
• Excellent Project Management/UAT skills
• Self-reliant, excellent problem solver and results oriented
• Demonstrated experience leading people and developing effective and diverse teams.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.