Ocean Freight Executive [EL]

WECRUIT PTE. LTD.; Singapore; On-site; SGD 33,480 - 55,800; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is seeking a logistics professional to manage import documentation, coordinate shipments, and ensure effective communication with all stakeholders.

The ideal candidate will handle shipping duties, maintain accurate documentation, and respond to customer inquiries with professionalism. Strong attention to detail and experience in handling shipping-related processes are essential.

Qualifications

• Experience in import documentation and customs declarations.
• Strong communication skills with stakeholders.
• Attention to detail and ability to handle multiple tasks.

Responsibilities

• Prepare necessary import documentation and declarations.
• Perform general shipping duties and data entry.
• Coordinate shipments and resolve related issues.
• Communicate effectively with customers and partners.
• Ensure customer requirements are fulfilled and documentation is accurate.
• Handle billing and collection of charges.

Job description

Responsibilities

• Ensure the accurate and timely preparation of all necessary import documentation and declarations, including HBL, MBL, manifest, pre-alerts, customs declarations, and TradeNet operations.
• Perform general shipping duties, including system data entry and maintenance.
• Coordinate shipments and proactively resolve any related issues.
• Communicate effectively with customers, shipping lines, transport teams, trucking partners, and overseas offices to ensure smooth pickup and delivery of shipments.
• Ensure customer requirements are fulfilled, keep customers informed on order status, and maintain precise and accurate documentation.
• Ensure all related charges are billed and collected promptly from consignees or their agents.
• Handle all transactions accurately, completely, and within required timelines.
• Follow up with CFS warehouses and overseas offices regarding any shortlanded, damaged, or discrepant cargo.
• Respond to customer inquiries and manage complaints in a professional manner.
• Prepare payment vouchers, verify vendor costings, close shipment files, and manage document filing.
• Perform any additional duties as assigned by the supervisor.
• Liaise with multiple parties—including customers, warehouses, carriers, depots, trucking providers, insurers, and customs agencies - based on shipment requirements.