Non-Volatile Memory Quality and Reliability Assurance Returned Material Authorization (RMA) Engineer

MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. seeks a qualified FA engineer to perform system level failure analysis on customer returns, analyze data across firmware, NAND, and system interactions, and identify root causes with written reports.

The role requires hands-on experience in failure analysis, data visualization skills, and knowledge of semiconductor manufacturing. You will work with multiple teams to resolve issues and improve processes, with a focus on rigorous documentation and

Qualifications

• Hands-on failure analysis, debug, and test methodologies.
• Knowledge of data analysis and visualization tools.
• Familiarity with semiconductor manufacturing, assembly, and test flows.
• Strong analytical and problem-solving ability with structured root cause thinking.

Responsibilities

• Perform system level failure analysis of customer returned products.
• Analyze logs, test data, and device behavior to identify failure modes.
• Identify the failure mode and summarize the analysis at electrical and physical level.
• Design and execute targeted experiments to validate hypotheses and corner cases.
• Work closely with engineering groups to resolve RMA issues.
• Determine and verify root causes and corrective actions.
• Provide status updates and written FA diagnostic reports and documentation.
• Maintain technical knowledge of product capabilities and characteristics.
• Serve as a technical resource for customer facing engineers and provide training.
• Integrates AI-assisted tools to improve efficiency, quality, or effectiveness.
• Contributes to continuous improvement by testing AI-enabled enhancements.

Skills

Python

SQL

Tableau

JMP

Education

Degree in Electrical / Electronics Engineering or related field

Tools

Python

SQL-based systems

Tableau

JMP

Job description

Responsibilities and Tasks:

• Perform system level failure analysis of customer returned products.
• Analyze logs, test data, and device behavior to identify failure modes across firmware, NAND, controller, or system interaction.
• Identify the failure mode and summarize the analysis at the electrical and physical level.
• Design and execute targeted experiments to validate hypotheses and corner cases.
• Work closely with various engineering groups to resolve RMA issues.
• Determine and verify root causes and corrective actions.
• Provide status updates and written FA diagnostic reports as well as maintain proper documentation in quality systems and knowledge repositories.
• Maintain technical knowledge of product capabilities and characteristics.
• Serve as a technical resource for customer facing engineers and will provide training and consultation when necessary.
• Perform additional testing, data collection and receiving processes as needed based on availability of site resources.
• Integrates AI-assisted tools and insights into daily work to improve efficiency, quality, or effectiveness, exercising sound judgment and complying with organizational standards and legal requirements.
• Contributes to a culture of continuous improvement by identifying, testing, and sharing AI-enabledenhancements within one's scope of work.

Requirements:

• Degree in Electrical / Electronics Engineering or related field
• 3-6 Years of Experience in working with Non-Volatile Memory System products such as Solid State Drives(NVMe) and/or Managed NAND products (UFS or eMMC) would be an advantage
• Hands‑on experience with failure analysis, debug, and test methodologies.
• Familiarity with data analysis and visualization tools (e.g., Python, SQL‑based systems, Tableau/JMP).
• Knowledge of semiconductor manufacturing, assembly, and test flows
• Strong analytical and problem‑solving ability with structured root cause thinking.
• Effective written and verbal communication skills for technical and non‑technical audiences.
• Ability to manage ambiguity, prioritize multiple RMAs, and meet aggressive deadlines.
• Ability to collaborate and influence across cross‑functional teams without direct authority.

Working location:990 Bendemeer Road, Singapore 339942